top of page

Related Jobs

AfriCareers Premium Program
List your job vacancies FREE of charge on AfriCareers and reach top talent across Uganda.
Ultimate Interview Pack with over 50 toughest interview questions
Related Jobs
Regulatory Affairs Assistant Job at Infectious Diseases Institute (IDI)
25 Feb 2026
Infectious Diseases Institute (IDI)
Program Assistant Job at RELI Africa
27 Feb 2026
RELI Africa
Program Assistant- Uganda Job at RELI Africa
27 Feb 2026
RELI Africa
Consultant Social Norms Technical Advisor Job at Impact and Innovations Development Centre (IIDC)
19 Feb 2026
Impact and Innovations Development Centre (IIDC)
Violence Against Women (VAW) Prevention Coordinator Job at Raising Voices
17 Feb 2026
Raising Voices

Job Summary

Job Title:
Customer Relationship Supervisor
Employer:
VisionFund Uganda
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Administrative jobs
Number of Positions:
1
Deadline:
Friday, 27 June 2025

Related Jobs

Infectious Diseases Institute (IDI)

Regulatory Affairs Assistant Job at Infectious Diseases Institute (IDI)

25 February 2026
Regulatory Affairs Assistant Job at Infectious Diseases Institute (IDI)
RELI Africa

Program Assistant Job at RELI Africa

27 February 2026
Program Assistant Job at RELI Africa
RELI Africa

Program Assistant- Uganda Job at RELI Africa

27 February 2026
Program Assistant- Uganda Job at RELI Africa
Impact and Innovations Development Centre (IIDC)

Consultant Social Norms Technical Advisor Job at Impact and Innovations Development Centre (IIDC)

19 February 2026
Consultant Social Norms Technical Advisor Job at Impact and Innovations Development Centre (IIDC)
Raising Voices

Violence Against Women (VAW) Prevention Coordinator Job at Raising Voices

17 February 2026
Violence Against Women (VAW) Prevention Coordinator Job at Raising Voices

About the Organisation

Customer Relationship Supervisor job at VisionFund Uganda | Apply Now

Tororo, Uganda

VisionFund Uganda is a microfinance institution committed to empowering underserved communities by providing financial services that help improve livelihoods and stimulate sustainable economic growth. With a strong reputation for delivering innovative financial solutions to individuals, especially women and youth in rural areas, VisionFund Uganda has earned recognition for its impact on poverty alleviation and financial inclusion. The company cultivates a positive work culture that values integrity, collaboration, and growth, offering employees the opportunity to make a meaningful difference while developing professionally.

Job opportunities at VisionFund Uganda span across various departments, with flexible work arrangements that foster employee well-being. Established in 2001 as part of VisionFund International, the organization has evolved into a key player in Uganda's microfinance sector, helping clients access vital credit, savings, and insurance products. Its business model focuses on delivering tailored financial products to meet the needs of low-income households and small enterprises.

With a broad reach across Uganda, VisionFund Uganda has impacted thousands of lives, empowering communities to break the cycle of poverty. The company’s core values include integrity, stewardship, and innovation, and it is deeply committed to corporate social responsibility, particularly in supporting education, healthcare, and financial literacy initiatives. For more information, visit www.visionfunduganda.org.

Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Customer Relationship Supervisor job at VisionFund Uganda

Full Time

Deadline: 

27 Jun 2025

Job Title

Customer Relationship Supervisor job at VisionFund Uganda

VisionFund Uganda

Job Description

Job Title:  Customer Relationship Supervisor

Organization: VisionFund Uganda

Duty Station: Tororo, Uganda

Role Overview:

The Customer Relationship Supervisor is responsible for overseeing and enhancing client interactions, ensuring high-quality service delivery, and maintaining strong relationships with clients to support the organization's mission of empowering communities through financial services.

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

SEND YOUR CV TO: vfu_info@visionfund.org

Deadline: 27th June 2025

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

How to Apply

  • Client Engagement and Support: Lead efforts to build and maintain strong relationships with clients, addressing their needs and ensuring satisfaction with services provided.

  • Team Leadership: Supervise and mentor customer service teams, providing guidance and training to ensure high performance and adherence to organizational standards.

  • Service Quality Assurance: Monitor and evaluate service delivery to ensure compliance with internal policies and industry regulations, implementing improvements as necessary.

  • Feedback and Reporting: Collect and analyze client feedback to inform service enhancements and report findings to senior management.

  • Collaboration: Work closely with other departments, such as marketing and operations, to align customer service strategies with organizational goals.

Customer Relationship Supervisor job at VisionFund Uganda

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • University Degree in Economics, Accounting, Business Administration

  • At least 2 years’ credit work experience with credit analytical skills.

  • Proficient in Micro Soft office applications

  • Must possess a riding permit with good riding experience

  • Strong analytical and problem-solving skills

  • Sales and marketing skills

bottom of page