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Customer Relationship Management Executive job at Aircom Group | Apply Now
Are you looking for Customer Service jobs in Uganda 2025 today? then you might be interested in Customer Relationship Management Executive job at Aircom Group
About the Organisation
Aircom Group evolved since 2010 with the sole purpose of providing business-competitive advantages to our customers by providing world leading, unique and best information technology and network communication solutions along with the products distribution in this domain across India, Uganda, Tanzania, Kenya and Dubai.
Kampala, Uganda
Full Time
Job Title
Customer Relationship Management Executive job at Aircom Group
Aircom Group
Job Description
Job Title: Customer Relationship Management Executive (No Experience Jobs)
Organisation: Aircom Group
Duty Station: Kampala, Uganda
Job Summary: This is a full-time on-site role for a Customer Relationship Management Executive, based in Kampala. The position involves managing client relationships to enhance customer retention and satisfaction. Key responsibilities include improving customer experience, analyzing client needs, and supporting sales initiatives to achieve business objectives. The executive will serve as a primary point of contact for customers, facilitating effective communication and maintaining long-term relationships.
Duties, Roles and Responsibilities
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Strong analytical skills for assessing customer data and solving problems
Experience in customer retention and enhancing customer experience
Excellent communication skills for engaging with clients effectively
Background in sales and fostering customer loyalty
Proven ability to collaborate with cross-functional teams
Bachelor’s degree in Business, Marketing, or a related field is preferred
Prior experience in customer relationship management or related roles
How to Apply
