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Customer Care Representative / Receptionist job at The Big 5 Adventures Uganda Safaris | Apply Now
Kampala, Uganda
Full Time
Are you looking for Customer Service jobs in Uganda 2025 today? then you might be interested in Customer Care Representative / Receptionist job at The Big 5 Adventures Uganda Safaris
About the Organisation
The big5 Adventures Uganda Safaris is a ground tour operator, based in Kampala, Uganda. Established in 2018, the business employs a number of experienced local guides and drivers. The big5 Adventures Uganda Safaris operates trips throughout Uganda, Kenya, Tanzania, Rwanda and beyond. Whether you are looking to experience REAL East African wildlife, birdwatching, culture, gorilla trekking, fun or adventure for just a day, a few days, a week or longer, The Big5 Adventures Uganda Safaris got you covered.
Job Title
Customer Care Representative / Receptionist job at The Big 5 Adventures Uganda Safaris
The Big 5 Adventures Uganda Safaris
Job Description
Job Title: Customer Care Representative / Receptionist (Fresher Jobs)
Organisation: The big 5 Adventures Uganda Safaris
Duty Station: Kampala, Uganda
Are you a people-person with a passion for delivering outstanding customer service? We’re looking for a friendly, professional, and organised Customer Care Representative / Receptionist to join our team!
Duties, Roles and Responsibilities
Greet clients and visitors with a warm, professional attitude
Answer incoming calls, respond to inquiries, and direct calls appropriately
Handle customer questions, feedback, and complaints promptly and courteously
Schedule appointments and manage front desk calendars
Maintain the reception area and meeting rooms in an orderly condition
Assist with administrative tasks such as data entry, filing, and emails
Receive and distribute mail and deliveries
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
High school diploma or equivalent (Associate’s or higher is a plus)
Prior experience in a receptionist or customer service role preferred
Excellent communication and interpersonal skills
Proficient in Microsoft Office and comfortable with phone/email systems
Friendly, professional appearance and demeanour
Able to multitask and stay organised in a fast-paced environment
How to Apply
Apply now by sending your resume and a brief cover letter to info.big5adventures@gmail.com
