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Job Summary

Job Title:
Customer Care Representative / Receptionist
Employer:
The Big 5 Adventures Uganda Safaris
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Customer Service jobs
Number of Positions:
1
Deadline:
Friday, 23 May 2025

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About the Organisation

The big5 Adventures Uganda Safaris is a ground tour operator, based in Kampala, Uganda. Established in 2018, the business employs a number of experienced local guides and drivers. The big5 Adventures Uganda Safaris operates trips throughout Uganda, Kenya, Tanzania, Rwanda and beyond. Whether you are looking to experience REAL East African wildlife, birdwatching, culture, gorilla trekking, fun or adventure for just a day, a few days, a week or longer, The Big5 Adventures Uganda Safaris got you covered.

Customer Care Representative / Receptionist job at The Big 5 Adventures Uganda Safaris | Apply Now

Kampala, Uganda

Are you looking for Customer Service jobs in Uganda 2025 today? then you might be interested in Customer Care Representative / Receptionist job at The Big 5 Adventures Uganda Safaris

Full Time

Deadline: 

23 May 2025

Job Title

Customer Care Representative / Receptionist job at The Big 5 Adventures Uganda Safaris

The Big 5 Adventures Uganda Safaris

Job Description

Job Title:  Customer Care Representative / Receptionist (Fresher Jobs)

Organisation: The big 5 Adventures Uganda Safaris

Duty Station: Kampala, Uganda


Are you a people-person with a passion for delivering outstanding customer service? We’re looking for a friendly, professional, and organised Customer Care Representative / Receptionist to join our team!

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Apply now by sending your resume and a brief cover letter to info.big5adventures@gmail.com

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

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How to Apply

  • Greet clients and visitors with a warm, professional attitude

  • Answer incoming calls, respond to inquiries, and direct calls appropriately

  • Handle customer questions, feedback, and complaints promptly and courteously

  • Schedule appointments and manage front desk calendars

  • Maintain the reception area and meeting rooms in an orderly condition

  • Assist with administrative tasks such as data entry, filing, and emails

  • Receive and distribute mail and deliveries

Customer Care Representative / Receptionist job at The Big 5 Adventures Uganda Safaris

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • High school diploma or equivalent (Associate’s or higher is a plus)

  • Prior experience in a receptionist or customer service role preferred

  • Excellent communication and interpersonal skills

  • Proficient in Microsoft Office and comfortable with phone/email systems

  • Friendly, professional appearance and demeanour

  • Able to multitask and stay organised in a fast-paced environment



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