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About the Organisation
Safi Vintage Homes is a registered company offering services in property management, construction management, and interior design. The company is dedicated to delivering high-quality and innovative solutions in the real estate and construction sectors.
Customer Care Agent job at Safi Vintage Homes | Apply Now
Kampala, Uganda
Are you looking for Customer Service jobs in Uganda 2025 today? then you might be interested in Customer Care Agent job at Safi Vintage Homes
Full Time
Deadline:
31 Mar 2025
Job Title
Customer Care Agent job at Safi Vintage Homes
Safi Vintage Homes
Job Description
The Customer Care Agent will be responsible for handling customer inquiries, providing solutions to customer issues, and ensuring excellent service delivery. The role requires strong communication skills and the ability to handle various customer-related tasks in a fast-paced environment. This position offers the opportunity to work closely with customers and contribute to the overall customer experience, while developing skills in customer relations and service management.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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How to Apply
Handle customer inquiries and provide timely, accurate solutions
Offer support to customers via phone, email, or in-person
Address and resolve customer complaints and issues
Maintain a high level of professionalism and customer service
Manage customer feedback and communicate it effectively to the team
Ensure customer satisfaction by following up on queries and ensuring issues are resolved
Assist in administrative tasks as required
Contribute to improving customer service procedures and processes
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Fluent in English (both written and spoken)
Minimum of 2 years’ experience in customer service or a related field
Proficiency in Microsoft Office (Word, Excel, etc.)
Energetic, proactive, and detail-oriented
Strong communication and problem-solving skills
Ability to work independently and as part of a team
