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Full-time
Customer Acquisition and Services Manager Job at HiZana Resort Hotel Bugema
HiZana Resort Hotel Bugema
Job Description
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. HiZana Resort Hotel Bugema is urgently recruiting for the above position.
Duties, Roles and Responsibilities
- Detailed plan for customer acquisition/ strategy
- Definition of what quality service means and what it will entail.
- Managing and guiding all the other teams
- Determining KPIs for each team member.
- Leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
- Establish performance benchmarks and hold team to those goals
- Resolve customer conflicts and handle escalation procedures
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you meet these requirements, Please share your CV, and application letter.
Deliver in person to HiZana Resort Hotel Bugema next to Ginnery or share on whatsapp on 0752710897 or email: mhisejere@gmail.com
NB: Only shortlisted candidates will be contacted.
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Read the detailed job description, Roles and Qualifications.
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