CRB Officer job at Tropical Bank | Apply Now

• Provide Regular guidance and training to all staff involved in the sharing and using of credit data through the Credit Reference Bureau.

• Coordinate and assist in resolving all disputes/queries from clients and the Bureaus regarding wrong data submitted to the CRB – forward responses to the Senior CRB Officer for review and onward communication to the Bureaus.

• Receive invoices and process timely payments to the CRB service providers to avoid penalties and ensures the smooth operation of our credit data management.

• Close all paid-off credit facilities, extraction, and weekly circulation of reports.

• Take remedial action for all Pending Accounts on the Bureaus.

• Analyze input and output CRB files to identify data gaps and follow up on data correction by branches.

• Remain updated on changes in regulations and ensure the bank’s credit reporting practices align with current standards.

• Identify aspects in processes and systems that can affect the data quality and raise these aspects with the senior CRB officer for resolution.

• Resolve issues raised by branches and CRB related to the credit reference process.

• Meet the bank’s expected service standards.

• Perform monthly reconciliations to make payments to service providers.

• Create new users and track the user database on the Credit Reference Bureau.

• Handle opening new loan accounts and any other account-related issues.

• Ensure CRB data files and other documents are filed and locked appropriately.

Financial Responsibility

• Responsible for the individual CRB Budget and targets