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About the Organisation
Communications Manager job at UGAFODE Microfinance Limited (MDI) | Apply Now
Kampala, Uganda
UGAFODE Microfinance Limited (MDI) is a regulated financial institution in Uganda, committed to providing affordable and innovative financial services that promote economic and social transformation among underserved populations. Established in 1994 as the Uganda Agency for Development Limited, a non-governmental organization focused on offering group credit primarily to women, UGAFODE transitioned into a company limited by shares in September 2010 and obtained its Microfinance Deposit-taking Institution (MDI) license from the Bank of Uganda in October 2011.
The institution has since earned a solid reputation for delivering quality financial products, including loans, savings, and money transfer services, tailored to meet the diverse needs of clients in urban, peri-urban, and rural areas. With a network of 20 branches and three Sales and Customer Service Centres across the country, UGAFODE employs approximately 370 staff members dedicated to upholding the core values of integrity, customer focus, teamwork, and professionalism.
The organization fosters a collaborative work culture, offering employees opportunities for professional development and career growth within a supportive environment. UGAFODE's business model emphasizes financial inclusion through innovative products like UGAFODE Mobile, enhancing accessibility and convenience for clients. Demonstrating a strong commitment to corporate social responsibility, UGAFODE actively engages in community development initiatives aimed at improving livelihoods and promoting sustainable economic growth. For more information, visit their official website at www.ugafode.co.ug.
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Communications Manager job at UGAFODE Microfinance Limited (MDI)
Full Time
Deadline:
12 Sept 2025
Job Title
Communications Manager job at UGAFODE Microfinance Limited (MDI)
UGAFODE Microfinance Limited (MDI)
Job Description
The Communications Manager will manage the institution’s identity and brand, coordinate the production of communication content (online, print, digital, media), and ensure alignment of all communication with UGAFODE’s values and objectives. The role involves managing relationships with key stakeholders including regulators, media, investors, board members, and customers, while providing technical advice to the Executive team. The Communications Manager will drive culture change across the organization, support marketing activities with relevant brand materials, oversee CSR programs, and handle media relations including press releases, conferences, crisis management, and publicity campaigns. Budget management and effective use of communication resources are also core responsibilities.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply please send your application letter and updated CV by email to recruitment@ugafode.co.ug with the subject line: Communications Manager. Address applications to the Head of Human Resource, UGAFODE Microfinance Limited (MDI). Qualified women are strongly encouraged to apply.
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How to Apply
Develop, implement, and manage communication and public relations strategies and annual plans.
Draft and coordinate internal and external communications across multiple channels (web, social media, press, publications).
Maintain strong relationships with stakeholders including regulators, media, investors, staff, and customers.
Provide technical guidance to the Executive team on communications and stakeholder engagements.
Coordinate the development of brand materials such as annual reports, calendars, and outdoor advertising.
Review and maintain the institution’s corporate identity and ensure consistent branding across all platforms.
Lead and implement UGAFODE’s corporate social responsibility agenda and manage CSR proposals.
Organize publicity campaigns, press conferences, and media relations activities.
Support internal culture transformation through communication of UGAFODE values.
Manage communication and CSR budgets within approved allocations.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or related field.
Minimum of 4 years’ experience in a communications role (banking/microfinance knowledge preferred).
Excellent communication and stakeholder engagement skills.
Strong knowledge of microfinance operations and products.
Graphic design skills (Photoshop, Publisher, InDesign) are an added advantage.
Proficiency in MS Office, web design/editing, HTML, and WordPress.
Strong organizational and problem-solving skills with a positive, solution-focused mindset.
Ability to thrive in a dynamic and rapidly changing work environment.
High level of integrity and professionalism.
