Communications & Activities Officer job at Financial Technology Service Providers Association (FITSPA) | Apply Now

1. Program Implementation

• Coordinate all logistics for FITSPA activities, including scheduling, venue booking, vendor and speaker coordination, and participant registration.

• Maintain accurate records of attendance, feedback, and deliverables.

• Keep abreast of fintech sector developments to ensure FITSPA’s programs remain relevant and innovative.

2. Stakeholder Engagement & Member Support

• Communicate regularly with members about events, opportunities, and industry updates.

• Serve as the main liaison between FITSPA, partners, and stakeholders to foster collaboration and member participation.

• Facilitate relationship-building among members, partners, regulators, and other stakeholders.

• Collect and analyze member feedback to improve communication and events.

• Develop initiatives to enhance member visibility and engagement through FITSPA’s channels.

3. Communications & Public Relations

• Implement FITSPA’s communications strategy across social media, newsletters, website, and other digital platforms.

• Create and edit engaging content such as press releases, blogs, reports, and member updates.

• Manage FITSPA’s social media accounts with timely, relevant content.

• Support media outreach and maintain good relationships with journalists.

• Ensure consistent branding and messaging across all communications.

4. Website Management

• Regularly update FITSPA’s website with news, events, publications, and member highlights.

• Work with technical teams or service providers to resolve website issues and enhance functionality.

• Monitor website analytics and recommend improvements based on user engagement.

5. Event Management & Branding

• Provide logistical and communications support for key events, including the Annual Fintech Conference and stakeholder forums.

• Develop promotional materials such as brochures, banners, presentations, and signage.

• Maintain consistent branding and professional presentation across all events.

• Document events with high-quality photography, videography, and post-event reports.

• Coordinate with vendors and venues to ensure smooth event execution.

6. Monitoring, Evaluation & Reporting

• Track the performance of communications initiatives and events using relevant metrics.

• Generate insights from social media and event data to improve future activities.

• Prepare and submit regular reports to the Membership & Programs Lead.