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Collection Officer job at True North | Apply Now
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Collection Officer job at True North
Kampala, Uganda
Full-time
Deadline:
May 5, 2024 at 2:00:00 PM
About the Organisation
True North Ltd started operations in 2008 under the name Efrivo Services Ltd as an IT & Management consultancy services company. In June 2011, it rebranded under the trade name True North Consult Ltd to reflect its current focus on People Management Advisory Services.
We are proud to be the only people management consultancy in Uganda that is run by qualified Human Resource Management Professionals.
Our niche is in the provision of bespoke management services to organizations of all sizes. The company has a network of over 15 consulting partners with over 10 years hands-on experience in their respective areas of expertise.
Because we are small, every customer is big, therefore you are guaranteed dedicated effort and service from highly qualified and experienced resources.
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Job Title
Collection Officer job at True North
Job Description
The Collection Officer plays a crucial role in maintaining positive financial health by managing and overseeing the collection of outstanding debts from customers. They are responsible for implementing efficient collection strategies, maintaining accurate records, and ensuring compliance with company policies and regulations.
Duties and Responsibilities
Develop and implement effective debt collection strategies to minimize overdue accounts and maximize collection rates.
Contact customers to discuss overdue payments, negotiate payment plans, and resolve payment issues in a timely manner.
Maintain accurate records of all collection activities, including correspondence, payment arrangements, and account status updates.
Monitor accounts receivable aging reports and prioritize collection efforts based on the age and amount of outstanding debts.
Collaborate with internal stakeholders, such as sales and customer service teams, to address customer inquiries and resolve billing disputes.
Prepare regular reports on collection activities, outstanding debts, and recovery rates for management review.
Ensure compliance with company policies, procedures, and regulatory requirements governing debt collection practices.
Continuously evaluate and improve collection processes to enhance efficiency and effectiveness.
Build and maintain positive relationships with customers to facilitate prompt
payment and resolve issues amicably.
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Qualifications and Competencies
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
Proven experience in debt collection or credit management role.
Familiarity with debt collection laws, regulations, and best practices.
Strong negotiation, communication, and interpersonal skills.
Proficiency in Microsoft Office applications and accounting software.
Ability to work independently and collaboratively in a fast-paced environment.
Competencies
Strong analytical and problem-solving skills.
Excellent attention to detail and organizational skills.
Ability to prioritize tasks and manage time effectively.
Customer-focused with a commitment to providing exceptional service.
Results-oriented with a drive to achieve collection targets.
How to Apply
You can apply by submitting your cover letter and CV to exechire@truenorthafrica.com with subject line Credit Officer
All application documents Must be in either PDF or MS. Word.
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