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Client Relationship Officer job at Double Q Company Limited | Apply Now
Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Client Relationship Officer job at Double Q Company Limited
About the Organisation
Double Q Company Limited, established in 2013 and headquartered in Kampala, Uganda, is a leading authorized distributor of SINOTRUK and XCMG road equipment, specializing in the sale of heavy machinery, trucks, and related spare parts.
The company's mission is to provide high-quality solutions to the construction and transportation industries, earning a strong reputation for reliability and excellence. Double Q fosters a professional and inclusive work environment, offering employees opportunities for growth and development within the heavy equipment sector.
The company has expanded its operations to include a state-of-the-art truck assembly plant in Mpigi, producing vehicles for both domestic and regional markets, including South Sudan, Rwanda, Tanzania, and the Democratic Republic of Congo. Embracing innovation, Double Q integrates services such as vehicle financing, insurance, GPS fleet tracking, and rental services to enhance customer experience.
With a workforce of over 300 employees, the company is committed to corporate social responsibility, notably supporting educational initiatives and community development. For more information, visit their official website at www.doubleq.co.ug.
Kampala, Uganda
Full Time
Job Title
Client Relationship Officer job at Double Q Company Limited
Double Q Company Limited
Job Description
Job Title: Client Relationship Officer (Fresher Jobs)
Organisation: Double Q Company Limited
Duty Station: Kampala, Uganda
Double Q Company Limited is a provider of heavy transport solutions, including trucks and excavators, with an extensive product-related service offering that includes: vehicle financing, insurance, GPS and rental services. Double Q Co. Ltd is the leading and authorized distributor of SINOTRUK and XCMG road equipment, as well as spare parts and accessories for heavy machines and trucks in Uganda. This includes trucks, mobile cranes and excavators, as well as product related service offerings such as: vehicle financing, insurance, GPS and rental services to enable our clients to focus on their core business.
Duties, Roles and Responsibilities
Serve as the primary point of contact for clients, ensuring smooth communication
Address client inquiries, concerns and complaints professionally and efficiently.
Maintain accurate client records, including communication logs and feedback
Understand client needs and offer tailored solutions to meet their expectations.
Detailed Job description will be shared with the candidate
Qualifications, Education and Competencies
Diploma/Degree in Auto Mechanics
Proven experience in customer service, sales or client relationship management in an automotive company
Ability to multitask, prioritize and manage time effectively
Strong communication and interpersonal skills
How to Apply
All candidates should send their applications and CV to miria@doubleq.co.ug
Deadline: 31st March 2025

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