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Job Summary

Job Title:
Client Relationship Officer
Employer:
Double Q Company Limited
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Customer Service jobs
Number of Positions:
1
Deadline:
Monday, 31 March 2025

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Client Relationship Officer job at Double Q Company Limited | Apply Now

Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Client Relationship Officer job at Double Q Company Limited

About the Organisation

​Double Q Company Limited, established in 2013 and headquartered in Kampala, Uganda, is a leading authorized distributor of SINOTRUK and XCMG road equipment, specializing in the sale of heavy machinery, trucks, and related spare parts.

The company's mission is to provide high-quality solutions to the construction and transportation industries, earning a strong reputation for reliability and excellence. Double Q fosters a professional and inclusive work environment, offering employees opportunities for growth and development within the heavy equipment sector.

The company has expanded its operations to include a state-of-the-art truck assembly plant in Mpigi, producing vehicles for both domestic and regional markets, including South Sudan, Rwanda, Tanzania, and the Democratic Republic of Congo. Embracing innovation, Double Q integrates services such as vehicle financing, insurance, GPS fleet tracking, and rental services to enhance customer experience.

With a workforce of over 300 employees, the company is committed to corporate social responsibility, notably supporting educational initiatives and community development. For more information, visit their official website at www.doubleq.co.ug.

Kampala, Uganda

Full Time

Deadline: 

31 Mar 2025

Job Title

Client Relationship Officer job at Double Q Company Limited

Double Q Company Limited

Job Description

Job Title:   Client Relationship Officer (Fresher Jobs)

Organisation: Double Q Company Limited

Duty Station:  Kampala, Uganda

Double Q Company Limited is a provider of heavy transport solutions, including trucks and excavators, with an extensive product-related service offering that includes: vehicle financing, insurance, GPS and rental services. Double Q Co. Ltd is the leading and authorized distributor of SINOTRUK and XCMG road equipment, as well as spare parts and accessories for heavy machines and trucks in Uganda. This includes trucks, mobile cranes and excavators, as well as product related service offerings such as: vehicle financing, insurance, GPS and rental services to enable our clients to focus on their core business.

Duties, Roles and Responsibilities

  • Serve as the primary point of contact for clients, ensuring smooth communication

  • Address client inquiries, concerns and complaints professionally and efficiently.

  • Maintain accurate client records, including communication logs and feedback

  • Understand client needs and offer tailored solutions to meet their expectations.

  • Detailed Job description will be shared with the candidate

Client Relationship Officer job at Double Q Company Limited

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Diploma/Degree in Auto Mechanics

  • Proven experience in customer service, sales or client relationship management in an automotive company

  • Ability to multitask, prioritize and manage time effectively

  • Strong communication and interpersonal skills

How to Apply

All candidates should send their applications and CV to miria@doubleq.co.ug

Deadline: 31st March 2025



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