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Job Summary

Job Title:
Client Relations Officer
Employer:
PinniSoft
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Business administration jobs
Number of Positions:
1
Deadline:
Friday, 30 January 2026

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PinniSoft is a technology and IT services company based in Kampala, Uganda, specializing in delivering innovative software and digital solutions to a wide range of clients, including startups, mid-size businesses, governments, NGOs, banks, hotels, and telecommunication firms.

Full-time

Deadline: 

30 Jan 2026

Client Relations Officer Job at PinniSoft

PinniSoft

Job Description

Receive new clients information and co-ordinate handover tasks from sales and marketing teams.

Duties, Roles and Responsibilities

  • Receive new clients information and co-ordinate handover tasks from sales and marketing teams.
  • Understand client needs and align them with company solutions.
  • Work with cross-functional teams to ensure smooth service delivery.
  • Track, manage, and resolve client issues or complaints promptly.
  • Identify potential up-sell and cross-sell opportunities where need be and share with the sales team.
  • Maintain accurate client records and feedback requests for management and line managers.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

SEND YOUR CV TO: info@pinnisoft.com

Applications are managed via the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

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Client Relations Officer Job at PinniSoft

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