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Kampala, Uganda

Full-time

Deadline: 

22 Jan 2024

Future Options Consulting is a leading management consultancy firm in Uganda, specializing in providing comprehensive human resources solutions, business advisory services, and capacity-building programs. Established to address the growing needs of organizations for strategic management and operational efficiency, Future Options Consulting has built a strong reputation for delivering high-quality, tailored services that drive organizational success.

The firm offers a wide range of services including recruitment and executive search, HR outsourcing, training and development, organizational development, and market research. These services are designed to help organizations optimize their workforce, improve performance, and achieve their business objectives. Future Options Consulting's team of experienced professionals brings deep industry knowledge and expertise, ensuring that clients receive insightful and practical solutions to their challenges.

Future Options Consulting is also known for its innovative approach to talent management, utilizing advanced tools and methodologies to identify and develop high-potential individuals within organizations. The firm’s training programs are highly regarded for their focus on skill enhancement and professional growth, helping employees at all levels to excel in their roles and contribute to the overall success of their organizations.

Claims Supervisor job at Future Options Consulting Ltd

Future Options Consulting

Job Purpose:
• The position is responsible for all classes of insurance and related assignments that include but not limited to registration of all motor and non-motor claims, checking files processed for payment, appointment of loss assessors and adjusters, collection and disposal of all salvage, attending broker meetings.
• To render support to the entire department

Duties and Responsibilities

  • In liaison with the head of claims, carry our inspection and collect information relevant to the claims department.

  • Prepare necessary reports on inspected claims

  • Receive, register and process all claims for all classes as assigned

  • Verify quotations for all classes of insurance

  • Assess liability of policies including verification of premiums

  • Identify claims that don’t qualify for settlement and arrange for repudiation in consultation with the head of claims

  • Following up subrogation recoveries

  • Check all claim files for payment before they are approved by the head of claims

  • Attend to clients and broker queries in liaison with the head of claims

  • Ensure that all salvage is collected and disposed in time and ensure that salvage register is kept up to date

  • Preparing monthly claims report in liaison with the head of claims.

  • Settle claims within policy terms without exception

  • Ensure only qualified and experiences are appointed to handle various claims

  • Advise underwriters on any risk improvement measures noted in any policy

  • Keep track of claim ratios and discuss the same during monthly renewal meetings

  • Regular Meetings with Surveyor, and garages to check the feedback and discuss critical claims.

  • Rotation of Surveyor, Garages and other service providers.

  • Investigation to be used as effective tool for claim cost curtailment.

  • Empanelment of workshops in consultation with the head of claim

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Knowledge, Skills & Competences

  • Analytical skills

  • Able to communicate claims decisions clearly

  • Detailed oriented

  • Good customer service skills


Qualifications

  • Bachelor's degree from a recognized institution


Details of experience

  • 5 years of experience in a similar role preferably in the insurance sector

Interested suitable candidates should send their CVs to mary@futureoptions.org by 22 January 2024
Application deadline: 2024-01-22

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