top of page

Related Jobs

Get a Professional CV
AfriCareers Premium Program
List your job vacancies FREE of charge on AfriCareers and reach top talent across Uganda.
Ultimate Interview Pack with over 50 toughest interview questions
Related Jobs
Regulatory Affairs Assistant Job at Infectious Diseases Institute (IDI)
25 Feb 2026
Infectious Diseases Institute (IDI)
Program Assistant Job at RELI Africa
27 Feb 2026
RELI Africa
Program Assistant- Uganda Job at RELI Africa
27 Feb 2026
RELI Africa
Consultant Social Norms Technical Advisor Job at Impact and Innovations Development Centre (IIDC)
19 Feb 2026
Impact and Innovations Development Centre (IIDC)
Violence Against Women (VAW) Prevention Coordinator Job at Raising Voices
17 Feb 2026
Raising Voices

Job Summary

Job Title:
Claims Assistant
Employer:
ICEA Lion Uganda
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Administrative jobs
Number of Positions:
1
Deadline:
Tuesday, 15 April 2025

Related Jobs

Infectious Diseases Institute (IDI)

Regulatory Affairs Assistant Job at Infectious Diseases Institute (IDI)

25 February 2026
Regulatory Affairs Assistant Job at Infectious Diseases Institute (IDI)
RELI Africa

Program Assistant Job at RELI Africa

27 February 2026
Program Assistant Job at RELI Africa
RELI Africa

Program Assistant- Uganda Job at RELI Africa

27 February 2026
Program Assistant- Uganda Job at RELI Africa
Impact and Innovations Development Centre (IIDC)

Consultant Social Norms Technical Advisor Job at Impact and Innovations Development Centre (IIDC)

19 February 2026
Consultant Social Norms Technical Advisor Job at Impact and Innovations Development Centre (IIDC)
Raising Voices

Violence Against Women (VAW) Prevention Coordinator Job at Raising Voices

17 February 2026
Violence Against Women (VAW) Prevention Coordinator Job at Raising Voices

About the Organisation

Claims Assistant job at ICEA Lion Uganda | Apply Now

Kampala, Uganda

ICEA Life Assurance Company is a leading provider of life insurance and financial protection solutions in Uganda, dedicated to helping individuals, families, and businesses secure their futures through innovative, reliable, and customer-focused services. As part of the ICEA Lion Group, one of the largest financial services providers in East Africa, the company enjoys a strong reputation for professionalism, trustworthiness, and financial strength, backed by decades of experience and regional presence.

ICEA Life Assurance promotes a dynamic and inclusive work culture that values integrity, performance, and personal development, offering rewarding career opportunities in sales, underwriting, customer service, and actuarial roles, with flexible arrangements to support work-life balance. Since its establishment, the company has evolved with the changing financial landscape, leveraging digital platforms, tailored products, and robust risk management strategies to meet the diverse needs of its clientele.

With a wide reach through branch networks, strategic partnerships, and a growing digital footprint, ICEA Life remains committed to excellence, innovation, and customer satisfaction. Its core values include integrity, reliability, customer centricity, and innovation, while its corporate social responsibility initiatives focus on financial literacy, youth empowerment, health, and community well-being. For more information, visit www.icea.co.ug.

Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Claims Assistant job at ICEA Lion Uganda

Full Time

Deadline: 

15 Apr 2025

Job Title

Claims Assistant job at ICEA Lion Uganda

ICEA Lion Uganda

Job Description

Job Title:   Claims Assistant

Organisation: ICEA Lion Uganda

Duty Station:  Kampala, Uganda

ICEA Lion Insurance is hiring a Claims Assistant responsible for assisting with claims management within the set guidelines in order to protect the company from paying unpayable claims

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Send your academic documents, cover letter and CV to hr@icea.co.ug

Deadline: 15th April 2025

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

How to Apply

  • Recording and processing all claims transactions to ensure they are accurately entered in the system.

  • Registering claims upon receipt from various entities i.e. Brokers, Agent and direct clients.

  • Issuing of Discharge vouchers for claims that are fully documented and verified.

  • Attending to all claims promptly and to arrange surveys if required in consultation with supervisor.

  • Follow-up of recovery claims and reconciliation of accounts with other insurance companies.

  • Obtaining quotations when necessary in respect of labour charges and repair/replacement cost in case of property damages.

  • Creating and maintaining relationship with counterparts with co-insurers and other local insurance companies.

  • Liaising with assessors and investigators in cases of third party injuries/property damage.

  • Liaising with underwriters to verify information pertaining to claims.

  • Closely co-ordinating with Accounts Department for reconciliation and follow-up of insurance company balances.

  • Preparing preliminary demand letters to negligent third parties.

  • Processing the various invoices received for payment and to ensure that the invoices are settled within reasonable time.

  • Sending loss advises to co-insurers and/or other insurance companies in case of recovery of claims.

  • Assisting the Claims Officer in preparing outstanding claims list periodically to ascertain that adequate reserves are maintained and also the same is in line with the reserve recommended in the reports.

  • Reviewing list of recovery claims once in a quarter and to initiate action in cases of non-recovery.

  • Preparing departmental statistic reports and final bordereaux for management review.

  • Assisting the Claims Officer in the preparation of monthly closing to ensure this is completed on time.

Claims Assistant job at ICEA Lion Uganda

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • Bachelor’s Degree in Business Communication or related discipline from a reputable university.

  • Professional qualifications) in insurance is an added advantage.

  • At least 1-3 years experience in claims management.




bottom of page