Centre Manager- Bidi-Bidi Rehabilitation Centre job at Hope Health Action (HHA) | Apply Now

Responsibilities:

Leadership and Team Management

• Provide strong leadership to New Hope Bidi-bidi Rehabilitation Centre staff , including supporting in hiring, training, and performance management.

• Foster a positive and collaborative work environment, promoting teamwork and professional development. Ensuring that there is open and transparent communication among team members where feedback, ideas, and concerns are shared.

• Encourage diversity and inclusion by ensuring everyone feels included and valued. Promoting different perspectives and encouraging a culture of respect and acceptance

• Setting clear goals and expectations for the team, offer support and resources to help team members succeed, monitoring progress and providing guidance as needed.

• Leading by demonstrating a positive behaviour, embracing collaborative mindset, encouraging trust, empathy, and a positive attitude

Communication

• The Centre Manager will ensure clear and effective communication among team members, departments, and Senior Management

• Communicate regularly with the HHA East Africa and the UK Team on the progress of the activities, challenges, and recommendations for improvement.

• Managing communication with stakeholders to maintain a positive relationship by handling inquiries and providing feedback to protect the organization image.

Project Management

• Facilitating communication and collaboration among project team, ensuring that everyone is clear on their roles and responsibilities, and promoting a cohesive working environment.

• Supporting the project managers to keep track of the project milestones, timelines, and progress to ensure projects stay on schedule and within the budget.

Monitoring and reporting

• Consolidation of monthly reports, fund requests from the team lead

• Consolidation of success stories and case studies.

• Organizing feedback sessions with beneficiaries and disseminate to senior management

Administrative Oversight

• Manage daily administrative operations of the centre, including scheduling, record-keeping, and correspondence.

• Support Human Resource Manager to implement administrative policies and procedures to streamline workflows and enhance efficiency.

• Coordinate all staff meetings and workshops, take minutes, and ensure proper record management.

• Collaborate with HR to support staff performance management, and disciplinary actions when necessary.

Financial Management.

• Monitor budgets for the centre’s operations, ensuring expenditures are withing the approved limits.

• Analyzing financial reports to provide insights into the center’s financial performance, trends, and areas needing improvement.

• Implementing strategies to control costs, optimize resources, and improve efficiency without compromising quality.

• Collaborate with Senior management to develop financial plans, forecasts, and strategies aligned with HHA goals.

• Identifying financial risks and implementing risk mitigation strategies to safeguard the center’s financial stability.

• Ensuring adherence to financial regulations, policies, and procedures, and coordinating with auditors during financial audits

Community engagement and networking

• Represent HHA in the community, fostering relationships with stakeholders, agencies, and partners.

• Participate in community outreach, education, and advocacy initiatives to promote awareness and support for individuals with health challenges and disabilities.

Quality assurance and compliance

• Ensure compliance with regulatory requirements, healthcare standards, and organizational policies.

• Conduct regular audits and assessments to maintain quality assurance and risk management practices.

• Implement initiatives to improve service quality and efficiency.

Organisation Assets

• Oversee the usage of HHA Assets and ensure that they are well maintained