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Centre Manager- Bidi-Bidi Rehabilitation Centre job at Hope Health Action (HHA) | Apply Now
Uganda
Full Time
Are you looking for Management jobs in Uganda 2024 today? then you might be interested in Centre Manager- Bidi-Bidi Rehabilitation Centre job at Hope Health Action (HHA)
About the Organisation
Hope Health Action (HHA), established in 2007, is a Christian non-governmental organization committed to providing life-saving health and disability care to the world's most vulnerable populations without discrimination. The organization has garnered recognition for co-founding Hôpital Convention Baptiste d’Haïti (HCBH), a leading 100+ bed hospital in northern Haiti that treats over 30,000 patients annually. HHA fosters a work culture rooted in values such as sharing hope, pursuing justice, and working with humility and love.
The organization offers diverse job opportunities and volunteer positions across its operational regions, including roles at the New Hope Disability Centre in BidiBidi Refugee Settlement, Northern Uganda. Over the years, HHA has expanded its reach to East Africa, establishing facilities like the New Hope Disability Centre, which specializes in providing assistive devices and physiotherapy services to refugees and host communities.
With nearly 150 dedicated staff members across its international team, facility staff, and community teams, HHA's core values emphasize sharing hope, pursuing justice, working with humility and love, being passionate, and daring to dream. Through its initiatives, HHA demonstrates a strong commitment to corporate social responsibility by empowering local communities and enhancing healthcare accessibility. For more information about their programs, career opportunities, and ways to contribute, visit their official website at www.hopehealthaction.org.
Hope Health Action (HHA) is a Christian NGO passionate about providing life-saving health and disability care to the world’s most vulnerable without any discrimination. Founded in 2007, HHA now operates in Haiti, South Sudan and Uganda (the latter two under the umbrella of HHA East Africa).
Our work includes responding to the refugee crisis in Uganda through disability, health, nutrition and education services and initiating a growing range of health and disability projects in South Sudan. This has included establishing one of the leading outpatient rehabilitation centres in Uganda, a new health clinic in the Kajo Keji county (SS) in 2023, extensive livelihood projections for 1,100+ households and working with the UNHCR providing a life-saving therapeutic food to all refugee settlements to tackle severe and acute malnutrition.
HHA EA currently has a passionate team of over 60 Ugandan and South Sudanese staff, with its operations continuing to grow significantly. In 2023 HHA EA won the prestigious Ockenden Prize, an international award that recognises excellent projects globally working with refugees. We are a dynamic and fast-growing organization. We are committed to creating a nurturing working environment for our employees, supporting their growth and working to the highest standards so we can provide the best support to the people we serve.
Job Title
Centre Manager- Bidi-Bidi Rehabilitation Centre job at Hope Health Action (HHA)
Hope Health Action (HHA)
Job Description
Job Title: Centre Manager- Bidi-Bidi Rehabilitation Centre
Organisation: Hope Health Action (HHA)
Duty Station: Bidi Bidi, Uganda
Reports to: HHA -Head of Programmes
HHA is therefore looking for a highly motivated and experienced Centre Manager (CM) to oversee it’s operations in Bidibidi.
As a Centre Manager, he/she will be responsible for overseeing all aspects of the centre operations by providing leadership, smooth communication, and efficient management while maintaining the delivery of high-quality care, and support to HHA clients
Duties, Roles and Responsibilities
Responsibilities:
Leadership and Team Management
Provide strong leadership to New Hope Bidi-bidi Rehabilitation Centre staff , including supporting in hiring, training, and performance management.
Foster a positive and collaborative work environment, promoting teamwork and professional development. Ensuring that there is open and transparent communication among team members where feedback, ideas, and concerns are shared.
Encourage diversity and inclusion by ensuring everyone feels included and valued. Promoting different perspectives and encouraging a culture of respect and acceptance
Setting clear goals and expectations for the team, offer support and resources to help team members succeed, monitoring progress and providing guidance as needed.
Leading by demonstrating a positive behaviour, embracing collaborative mindset, encouraging trust, empathy, and a positive attitude
Communication
The Centre Manager will ensure clear and effective communication among team members, departments, and Senior Management
Communicate regularly with the HHA East Africa and the UK Team on the progress of the activities, challenges, and recommendations for improvement.
Managing communication with stakeholders to maintain a positive relationship by handling inquiries and providing feedback to protect the organization image.
Project Management
Facilitating communication and collaboration among project team, ensuring that everyone is clear on their roles and responsibilities, and promoting a cohesive working environment.
Supporting the project managers to keep track of the project milestones, timelines, and progress to ensure projects stay on schedule and within the budget.
Monitoring and reporting
Consolidation of monthly reports, fund requests from the team lead
Consolidation of success stories and case studies.
Organizing feedback sessions with beneficiaries and disseminate to senior management
Administrative Oversight
Manage daily administrative operations of the centre, including scheduling, record-keeping, and correspondence.
Support Human Resource Manager to implement administrative policies and procedures to streamline workflows and enhance efficiency.
Coordinate all staff meetings and workshops, take minutes, and ensure proper record management.
Collaborate with HR to support staff performance management, and disciplinary actions when necessary.
Financial Management.
Monitor budgets for the centre’s operations, ensuring expenditures are withing the approved limits.
Analyzing financial reports to provide insights into the center’s financial performance, trends, and areas needing improvement.
Implementing strategies to control costs, optimize resources, and improve efficiency without compromising quality.
Collaborate with Senior management to develop financial plans, forecasts, and strategies aligned with HHA goals.
Identifying financial risks and implementing risk mitigation strategies to safeguard the center’s financial stability.
Ensuring adherence to financial regulations, policies, and procedures, and coordinating with auditors during financial audits
Community engagement and networking
Represent HHA in the community, fostering relationships with stakeholders, agencies, and partners.
Participate in community outreach, education, and advocacy initiatives to promote awareness and support for individuals with health challenges and disabilities.
Quality assurance and compliance
Ensure compliance with regulatory requirements, healthcare standards, and organizational policies.
Conduct regular audits and assessments to maintain quality assurance and risk management practices.
Implement initiatives to improve service quality and efficiency.
Organisation Assets
Oversee the usage of HHA Assets and ensure that they are well maintained
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education:
Bachelor’s degree in public health, Public Administration and Management, Business Administration, Social works and Administration, or related field
Proven strong leadership, communication, and interpersonal skills.
Knowledge of the Humanitarian work ethics and standard (Desirable)
Knowledge of healthcare regulations, compliance standards, and best practices
Experience:
A minimum of 5 years’ experience in office management, budget controls, community mobilisation and operations X
Relevant experience in working with NGO’s dealing in Health and Disability care
Experience in financial management, and strategic planning, and supervisory role
Attributes:
Ability to multitask, problem-solving, and make sound decisions in a fast-paced environment
Willingness to work in hard-to-reach areas and under minimal supervision
HHA is a Christian NGO and applicants should feel comfortable working and leading within a Christian environment
How to Apply
Handwritten applications should be addressed to; East Africa Human Resource Manager, Hope Health Action, New Hope Disability Centre, Health Centre III, Bidi-Bidi Base Camp, Zone 1, Uganda. Or online applications to: eahr@hopehealthaction.org with the requirements as below.
Application Letter with a clear salary expectation
A valid National ID.
CV, copies of academic documents.
A letter of appointment from your pervious employment.
Recommendation letter from (professional reference, faith, and a community leader).
Valid passport
Vaid work permit.
Deadline: 22nd November 2024. Only shortlisted applicants will be contacted
NOTE:
Hope Health Action (HHA) is an equal opportunity employer. We do not discriminate and therefore, all women who meet the minimum requirements for the job are encouraged to apply.
The Organization does not charge any money at any stage of recruitment and does not act through recruitment agents. Any form of Canvasing will lead to automatic disqualification.
