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About the Organisation
Cash Centre Manager job at DFCU Bank | Apply Now
Kampala, Uganda
DFCU Bank is a leading financial institution in Uganda dedicated to transforming lives and businesses through innovative financial solutions that drive economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, the bank has grown from a development finance institution into a full-fledged commercial bank, with a significant milestone being its acquisition of Crane Bank in 2017. Recognized for its strong financial performance, customer service excellence, and digital banking innovations, dfcu Bank has received multiple industry awards and remains a trusted partner for individuals, SMEs, and corporate clients.
The bank fosters a dynamic and inclusive work culture that emphasizes integrity, customer focus, innovation, teamwork, and excellence, offering employees professional growth, career advancement opportunities, and competitive benefits. With a strong presence across Uganda through an extensive network of branches, ATMs, and digital banking services, dfcu Bank continuously invests in technology to enhance accessibility and efficiency.
Committed to corporate social responsibility, the bank actively supports financial literacy programs, women empowerment initiatives, environmental sustainability efforts, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, Uganda, dfcu Bank remains a key driver of financial empowerment and economic development in the country. For more information
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Cash Centre Manager job at DFCU Bank
Full Time
Deadline:
3 Sept 2025
Job Title
Cash Centre Manager job at DFCU Bank
DFCU Bank
Job Description
Reporting to the Head of Central Operations, the Cash Centre Manager will coordinate, control, and organize all cash centre activities. This includes developing and enforcing cash management policies, ensuring proper reconciliation and balancing of cash accounts, overseeing cash in transit services, and adhering to Bank of Uganda (BOU) cash management guidelines. The role requires strong leadership, high ethical standards, and the ability to manage risks while maintaining operational excellence.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Develop, implement, and enforce cash management policies, processes, and procedures to mitigate risks.
Identify process gaps within the Cash Centre and implement system enhancements.
Report and escalate cash discrepancies to the Head of Central Operations and relevant stakeholders.
Reconcile and balance cash accounts, resolving any outstanding items in a timely manner.
Investigate and resolve cash-related queries promptly, keeping stakeholders updated.
Manage and coordinate cash in transit services for branches and customers.
Supervise, train, and motivate cash centre staff while identifying training needs.
Review service reports to detect service failures and enforce corrective measures.
Ensure effective management of service providers, including validation of invoices.
Enforce key and cash management controls such as dual control and monthly surprise checks.
Act as custodian of the central cash vault and primary key custodian.
Ensure compliance with Bank of Uganda cash management guidelines.
Prepare and submit operational reports on cash centre activities and developments.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education: Bachelor’s degree in a relevant field.
Training: Certification in basic banking and cash management practices.
Experience: At least 6 years of experience in a financial institution, with at least 3 years in branch operations.
Skills and Competencies:
Strong knowledge of cash management and risk control practices.
Ability to manage cash requirements and balance insurance limits.
Supervisory and training experience with effective organizational skills.
Excellent communication and decision-making abilities.
High integrity, accuracy, and speed in handling cash operations.
Strong interpersonal and relationship-building skills.
Problem-solving and analytical thinking skills.
Ability to handle multiple priorities in a fast-paced environment.
