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DFCU Bank is a leading financial institution in Uganda dedicated to transforming lives and businesses through innovative financial solutions that drive economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, the bank has grown from a development finance institution into a full-fledged commercial bank, with a significant milestone being its acquisition of Crane Bank in 2017. Recognized for its strong financial performance, customer service excellence, and digital banking innovations, dfcu Bank has received multiple industry awards and remains a trusted partner for individuals, SMEs, and corporate clients.
The bank fosters a dynamic and inclusive work culture that emphasizes integrity, customer focus, innovation, teamwork, and excellence, offering employees professional growth, career advancement opportunities, and competitive benefits. With a strong presence across Uganda through an extensive network of branches, ATMs, and digital banking services, dfcu Bank continuously invests in technology to enhance accessibility and efficiency.
Committed to corporate social responsibility, the bank actively supports financial literacy programs, women empowerment initiatives, environmental sustainability efforts, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, Uganda, dfcu Bank remains a key driver of financial empowerment and economic development in the country.
Full-time
Finance Business Partner Job at DFCU Bank
DFCU Bank
Job Description
Reporting to the Head of Financial Planning & Analysis, the role holder will be responsible for supporting the function in driving value creation, managing the business performance reporting of the domain to support the delivery of business financial targets and acts as points of contact for Business People covering the function and to provide and interpret financial information to all stakeholders of the business for informed decision making.
Duties, Roles and Responsibilities
- Assemble and analyze Retail/Corporate data as well as Macro, Industry and market specific data into information and avail to management in a timely fashion for strategic, tactical and operational requirements.
- In charge of reviewing and challenging Retail capital investment projects to ensure viability, consistency with Business unit and overall Bank’s strategy, monitoring post implementation of the projects for the delivery of committed benefits.
- Get involved in the budgeting and forecasting process for the Retail domain providing analytical support of drivers and processes of the plans. This involves provision of historical individual and business performance facts necessary for objective performance goal setting that drives Retail Business performance.
- Provide monthly detailed analysis of actual achievements against budgets/forecasts both at individual (branch managers/relationship managers) and segment levels. This involves clear articulation of NII and NFI mover for price, volume, product mix and currency depicting the trend and forward looking.
- Provide detailed monthly analysis on channel performance including profitability analysis for Branches, Card acquiring (ATM, debit cards, Credit cards), Agency Banking, Bancassurance among others.
- Design models for tracking cost of serving customers at different Retail channels to drive efficiency and value for money. This includes determination of cost per transaction, cost per customer served, cost per revenue generated etc. at each channel.
- Provide leadership in driving for correct customer segmentation in different systems to aid in effective product performance analysis.
- On a monthly basis, provide product performance reports with insights on performance drivers and how to spur grow. It also includes Deposit/loan concentration tracking, Top 20, Top 50 customers/schemes.
- Carry out Revenue Assurance for Retail on a monthly basis to ensure income leakage is managed. This involves management of data integrity and accuracy from various reporting systems, application of approved product tariffs etc.
- Drive for real-time predictive analytics to balance intuitive decision-making and data-driven insights to monitor product performance, how to better serve customers, streamline operations, manage risks and ultimately drive strategic performance. This involves utilization of interactive data visualization tools like Power BI etc that enable business insights to be shared in a format that is easily understood by decision makers, in turn enabling better, faster operational and strategic decision-making. Below are some of the data driven reports to provide;
- Accounts and cards flow into dormancy, active accounts, and number of accounts opened daily
- Funded and non-funded accounts report with trend analysis
- Payment transactions volume and value (EFT, RTGs, school fees etc) by channel
- Daily Customer visit per channel with volume and value
- Active debit cards, accounts without debit cards, debits issued daily, Non-dfcu cards used on our channels
- Total credit card stock by activity status, exposure and utilization
- ATM transactions by type and location with uptime analysis
- Agency Banking transactions by type with uptime analysis
- Retail internet Banking transactions by type with uptime and customer adoption analysis
- Through integration of data analytics and financial analysis knowledge, support other business partners/data analytics and business teams in interpretation of financial information to generate power BI dashboards to support real time performance management, incorporating assumptions to forecast performance and drive decision making.
- Ensure effective and excellent communication and working relationships with colleagues in the department and the bank in general.
- Ensure the process of planning/forecasting and reporting is fully coordinated and the Business Head owns the numbers before reporting to Management and or Centre.
- Ensure there is alignment on all financial reports for the Retail Business across different stakeholders including the Retail chief, CFO/Executive Director, Managing Director especially during the weekly catch-up meetings and other function heads like Credit, legal, compliance etc. The key measure of success is the level of forecasting accuracy and timely communication.
- Deputize for the Head of FP&A when required.
- Provide honest, direct and constructive feedback to fellow team members.
- Share knowledge experience and best practice with team members and other Finance colleagues.
- Pursue your own development to increase personal effectiveness and acknowledge strength.
- Drive your own personal development plan to increase job effectiveness.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you believe you meet the requirements as noted above, please forward your application to the link below:
Deadline: 20th March 2026
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