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About the Organisation
Business Development Officer – Direct Business job at Old Mutual | Apply Now
Uganda
Old Mutual is a leading financial services company with a mission to help individuals and businesses achieve their financial goals and secure their futures through innovative and sustainable financial solutions. With over 175 years of experience, the company is renowned for its strong reputation, trusted by millions of customers worldwide, and recognized for its excellence in insurance, investments, and retirement services. Old Mutual's work culture emphasizes collaboration, diversity, and continuous development, offering employees a dynamic environment with opportunities for growth, learning, and career advancement.
The company provides flexible work arrangements and a range of job opportunities across various sectors, promoting a supportive and inclusive workplace. Founded in South Africa in 1845, Old Mutual has evolved into a global financial powerhouse, with a presence in over 30 countries across Africa, Asia, and the Americas. The company operates a customer-centric business model that focuses on leveraging innovation, technology, and data to create personalized financial solutions. Old Mutual’s size and reach enable it to cater to a broad spectrum of clients, from individuals to businesses, across multiple sectors. Its core values—integrity, accountability, respect, and professionalism—guide all its operations and interactions.
Through its corporate social responsibility initiatives, Old Mutual invests in community development, education, health, and environmental sustainability. For more information, visit the official website at www.oldmutual.com.
Are you looking for Marketing jobs in Uganda 2025 today? then you might be interested in Business Development Officer – Direct Business job at Old Mutual
Full Time
Deadline:
28 Sept 2025
Job Title
Business Development Officer – Direct Business job at Old Mutual
Old Mutual
Job Description
Job Title: Business Development Officer – Direct Business
Company: Old Mutual
Location: Uganda
Application Deadline: 28 September 2025, 23:59 EAT
Job Purpose
Old Mutual Uganda is looking for a proactive and results-driven Business Development Officer – Direct Business to lead initiatives that drive growth in our General Insurance (GI) portfolio. This role involves developing and managing new and existing direct distribution channels, preparing tenders and proposals, building strategic partnerships, and ensuring seamless execution of business acquisition activities.
The ideal candidate is highly organized, customer-focused, and has a strong grasp of sales, relationship management, and business development best practices.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you meet the above qualifications and are ready to make a meaningful contribution to a dynamic and fast-growing team:
Apply by: 28 September 2025, 23:59 EAT
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How to Apply
Business Development & Growth
Identify, develop, and roll out new distribution channels in collaboration with the Strategy & Innovation Manager (e.g., mobile channels, e-platforms, retail centers, agency networks).
Prepare and submit tenders, proposals, and bids for new and renewal business in GI – including direct, brokered, agency, and medical lines.
Maintain and monitor a pipeline for both new and renewal business, ensuring timely follow-ups and conversion.
Build and maintain relationships with intermediaries, clients, and business partners to grow the GI portfolio.
Represent Old Mutual at client meetings, pitch sessions, and business forums.
Tender & Proposal Management
Source and analyze Request for Quotations (RFQs) and tender opportunities aligned with the company’s products and services.
Coordinate preparation of bid documents, ensuring compliance with tender requirements and deadlines.
Attend pre-bid meetings and handle client correspondence throughout the bidding process.
Manage submission of hard and soft copy proposals, including design and formatting in line with corporate branding.
Track bid outcomes and obtain feedback on unsuccessful submissions to improve future bids.
Ensure return or cancellation of expired bid securities.
Strategic Execution & Tracking
Execute daily business development plans under guidance from the Agency Services Manager.
Support branch teams through joint fieldwork, coaching, and monitoring of performance across alternative business channels.
Track and report on channel performance, identifying areas of concern and opportunities for improvement.
Update daily reporting tools with pipeline activity, client engagements, and proposal statuses.
Compliance & Risk Management
Ensure strict adherence to regulatory, AML, KYC, and sanctions-related policies.
Perform client due diligence and escalate unusual activity to the Risk & Compliance Office.
Maintain documentation and records for all tenders, proposals, and client engagements in compliance with internal policies.
Customer Engagement & Relationship Management
Provide professional client service and address any emerging service-related issues.
Act as the point of contact for direct business customers and intermediaries.
Ensure customer queries and complaints are resolved promptly and effectively.
Additional Responsibilities
Prepare periodic business performance reports.
Assist in marketing activities and events to promote direct insurance products.
Support innovation initiatives and product development discussions.
Perform any other duties as assigned by management.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Criteria | Requirement |
Education | Bachelor’s Degree in Business Administration, Marketing, Management, or related field (Required) |
Professional Experience | Minimum of 3–5 years’ experience in business development, insurance sales, or marketing |
Industry Knowledge | Strong understanding of general insurance products, tender processes, and compliance requirements |
Added Advantage | Experience working with digital channels, retail distribution, or partnerships in the insurance sector |
Key Competencies
Customer Focus – Building strong client relationships
Business Acumen – Understanding of market trends and insurance industry
Communication Skills – Effective oral and written communication
Sales Drive – Ability to meet sales targets and manage pipelines
Analytical Thinking – Ability to analyze data and interpret trends
Proposal Writing – Experience preparing competitive bids and tenders
Tech Savvy – Proficiency in sales and reporting tools
Problem Solving – Ability to manage challenges and think on your feet
Skills Required
Business development & sales strategy
Tender and bid documentation
Data analysis and reporting
Financial planning and customer advisory
Relationship management
Microsoft Office & CRM tools
Attention to detail and accuracy
