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Business Growth & Sales

• Assist to develop and implement business development strategies targeting cooperatives, SACCOs, farmers’ associations, trade unions, microfinance institutions, and related member-based organizations.
• Prospect, pitch, and onboard new cooperatives to distribute Life, General, Health, Microinsurance, Crop/Livestock, and other relevant insurance solutions.
• Consistently achieve assigned sales targets, premium growth objectives, and market share goals for the cooperative segment.
• Assist to design and execute sales action plans to increase product uptake and drive sustainable premium growth.
• Maintain and monitor an active sales pipeline, ensuring consistent conversion and revenue generation.
• Assist to review cooperative portfolio performance and recommend corrective or growth-focused interventions.
• Facilitate proposal submissions, member registrations, underwriting documentation, policy issuance, and renewals.
• Assist to Implement retention strategies to maintain a minimum of 95% renewal retention across all cooperative accounts.
• Deliver product training to cooperative leaders, field officers, agents, and partner teams.
• Prepare accurate quotations and ensure delivery within approved turnaround times.

Relationship Management

• Build, nurture, and sustain long-term relationships with cooperative boards, management teams, and key decision-makers.
• Conduct routine client visits, service review meetings, and structured feedback sessions.
• Resolve client concerns—including claims, service gaps, and product inquiries—promptly and professionally.
• Coordinate and deliver product knowledge sessions, financial literacy awareness, and member education programs for cooperatives.
• Serve as a senior point of support to regional teams on complex cooperative opportunities.

Strategic Coordination & Implementation

• Assist to support planning and execution of MOU-driven programs and cooperative partnership initiatives.
• Coordinate with regional and branch teams to implement campaigns, activations, and market engagement activities.
• Assist to maintain a cooperative events calendar and ensure maximum brand visibility during meetings, AGMs, trainings, and member gatherings.
• Ensure end-to-end coordination of cooperative forums, exhibitions, and outreach events.

Marketing, Branding & Sponsorship Support

• Assist to evaluate sponsorship and partnership proposals from cooperatives and recommend viable opportunities aligned with business strategy.
• Assist to prepare business cases for cooperative events, bids, sponsorships, and marketing initiatives requiring management approval.
• Assist to coordinate branding, booth setups, promotional materials, and marketing collateral for cooperative activations.
• Support digital and mobile insurance promotion to enhance accessibility and uptake among cooperative members.

Product Development & Customization

• Collaborate with underwriting, actuarial, and product development teams to design and customize insurance solutions for cooperative groups.
• Identify emerging risks, member needs, and market trends and recommend product enhancements or new solutions.
• Provide data-driven insights to improve product relevance and competitiveness within the cooperative sector.

Business Intelligence & Reporting

• Assist to gather and analyze data on cooperative performance, GWP trends, renewal behavior, and product uptake patterns.
• Track key metrics such as new business acquisition, partner engagement levels, and event ROI.
• Prepare periodic reports, dashboards, and presentations for management and cooperative partners.

Channel & Partnership Expansion

• Develop and support agency, broker, and micro-agent distribution channels operating within cooperative structures.
• Establish and strengthen partnerships with cooperative federations, farmers’ unions, apex bodies, and microfinance networks.