Related Jobs
.png)
.jpg)
.jpeg)
Related Jobs
%20LOGO_jfif.jpg)
Related Jobs
Share this Job
About the Organisation
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
Business Analyst job at Ericsson Uganda | Apply Now
Kampala, Uganda
Ericsson Uganda is a key player in the telecommunications landscape of Uganda, contributing significantly to the country's digital transformation. As part of the global Ericsson network, Ericsson Uganda leverages advanced technologies and expertise to provide cutting-edge solutions tailored to the local market. The company focuses on delivering high-quality network infrastructure, digital services, and managed services to support the growth and efficiency of Uganda's telecommunications industry.
Ericsson Uganda is instrumental in the deployment and expansion of 4G and 5G networks across the country, enhancing connectivity and enabling faster, more reliable communication services. This infrastructure is crucial for supporting Uganda's digital economy, facilitating innovations in areas such as mobile banking, e-commerce, and digital education. The company's work in 5G technology also paves the way for advancements in the Internet of Things (IoT) and smart city initiatives, which are vital for the country's development.
Committed to sustainability, Ericsson Uganda implements energy-efficient solutions and sustainable practices in its operations. The company works closely with local telecom operators and government agencies to promote digital inclusion, ensuring that more Ugandans have access to reliable and affordable communication services. This effort is particularly important in bridging the digital divide and empowering underserved communities.
Ericsson Uganda also invests in local talent development through training programs and partnerships with educational institutions. These initiatives aim to build a skilled workforce capable of driving the country's ICT sector forward. By nurturing local expertise, Ericsson Uganda contributes to the overall economic growth and technological advancement of Uganda.
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Business Analyst job at Ericsson Uganda
Full Time
Deadline:
3 Jul 2025
Job Title
Business Analyst job at Ericsson Uganda
Ericsson Uganda
Job Description
Job Title: Business Analyst
Organisation: Ericsson
Duty Station: Kampala, Uganda
Join our dynamic team at Ericsson as a Business Analyst. In this key role, you will help bridge the gap between business needs and technical solutions, driving process improvements and enabling data-informed decisions across our organization. As a Business Analyst, you will collaborate with cross-functional teams to identify opportunities, gather and refine requirements, and deliver actionable insights that support high-impact outcomes.
You will be part of a team of 120+ professionals focused on digital transformation, innovation, and operational efficiency. This role offers global exposure and growth potential into leadership or specialized roles such as Product Owner or Solution Architect.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates should apply online at the APPLY Button below.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Collaborate with stakeholders to understand business objectives and gather functional and non-functional requirements
Analyze and document business processes, identify improvement areas, and define optimized workflows
Translate business needs into detailed documentation such as BRDs, process flows, and solution outlines
Support end-to-end project delivery by contributing to design discussions and preparing solutions against requirements
Facilitate User Acceptance Testing (UAT) and ensure sign-off of deliverables
Partner with cross-functional teams including product, engineering, and delivery to align on solution direction
Contribute to data analysis activities to support evidence-based decisions
Track and report progress, risks, and outcomes to key stakeholders
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Strong analytical and problem-solving skills with a structured approach
8+ years of experience in business analysis or similar roles
Proven experience in stakeholder management and requirement gathering
Excellent communication skills, with the ability to convey complex concepts clearly
Proficiency in business process mapping tools and documentation standards
Hands-on experience with JIRA, Confluence, or similar tools
Understanding of SQL or basic data analysis is a plus
Exposure to Fintech, or MFS domains is preferred
Familiarity with Agile methodologies and ITIL-based processes
Ability to work across time zones and adapt in a global delivery environment
