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Key Result Areas:

• Attend to and advise clients on the general insurance queries, complaints, and appeals and generate relevant correspondence to stake holders in line with the underwriting standards and guidelines.

• Prepare endorsements and attend to correspondences concerning new, renewal and/or alterations of insurance policies in line with the underwriting standards and guidelines.

• Prepare books of accounts and capture all business transactions (including settled claims and insurance policies) in the system in line with guiding policies and procedures.

• Assist in the preparation of monthly, quarterly and yearly statistical reports for H/Q review in line with the reporting guidelines and standards.

• Follow up payments of premium allowed on credit and prepare monthly outstanding claims in line with guiding policies and reporting standards.

• Carry out inspection of risks and verification of claims in line with underwriting guidelines and procedures.

• Prompt preparation of claim files and payment vouchers for approval in line with guiding policies and procedures.

• Take custody of petty cash, process payments, make disbursements upon approval and make periodical accountability in line with accounting standards and guidelines.

• Daily banking of collected funds on premiums, renewals etc. in line with the accounting procedures and guidelines.

• Any other duty that may be assigned to you.