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Billing & Administration Officer job at Hostlika | Apply Now
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Billing & Administration Officer job at Hostlika
About the Organisation
Hostlika is a next-generation hosting and cloud solutions provider, delivering reliable web hosting, domain, and server management services to clients worldwide.
Kampala, Uganda
Full Time
Job Title
Billing & Administration Officer job at Hostlika
Hostlika
Job Description
Job Title: Billing & Administration Officer (No Experience Jobs)
Organisation: Hostlika
Duty Station: Kampala, Uganda
Job Summary:
We are seeking a WHMCS Billing & Administration Officer with strong IT knowledge to manage our billing operations and support the smooth integration of billing with hosting services.
Duties, Roles and Responsibilities
Manage and maintain WHMCS billing system, including client accounts, invoicing, payment gateways, and automation.
Monitor and reconcile transactions, handle overdue invoices, and generate financial reports from WHMCS.
Configure and troubleshoot WHMCS modules for hosting, domains, SSL, and servers.
Coordinate with the technical team to ensure smooth integration of billing with server and hosting operations.
Respond to client billing inquiries professionally via ticket/email.
Audit billing processes to identify discrepancies, fraud risks, or technical misconfigurations.
Maintain system documentation and propose improvements for billing efficiency and accuracy.
Qualifications, Education and Competencies
Proven experience working with WHMCS (billing, automation, and module setup).
Strong understanding of web hosting, domains, cPanel/DirectAdmin, and server basics.
Familiarity with payment gateways (PayPal, Stripe, Mobile Money, etc.).
Good analytical, and IT administration skills.
Strong organizational skills with attention to detail.
Excellent communication skills (written and spoken English).
What We Offer
Competitive salary with performance incentives.
Opportunity to work with a global hosting and cloud solutions provider.
Growth and specialization in hosting, billing, and IT operations.
A collaborative and technology-driven work environment.
How to Apply
Send your CV and a short cover letter to contact@hostlika.com with the subject line: WHMCS Billing & Administration Officer – Hostlika. Applications are reviewed on a rolling basis.