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About the Organisation
Assistant Manager, Brokers job at Britam | Apply Now
Kampala, Uganda
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Assistant Manager, Brokers job at Britam
Full Time
Deadline:
18 Jan 2025
Job Title
Assistant Manager, Brokers job at Britam
Britam
Job Description
Primary Location: Uganda-Kampala
Organization: Britam Insurance Company Uganda Limited
Job Level: Team Leader
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Travel: Yes, 50 % of the Time
Job Posting: 03-01-2025
Unposting Date: Ongoing
Number of Openings: 1
Assistant Manager, Brokers. General Insurance - (2400003L)
Job Purpose:
As the Assistant Manager, Brokers in our Business Development Deparment, you will play a pivotal role in developing and managing relationships with brokers to drive business growth. This position requires a dynamic individual with a strong background in insurance and a proven track record in broker channel management. The successful candidate will be responsible for expanding the broker network, ensuring effective communication, and achieving sales targets through collaborative efforts with brokers.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Button" Below to submit your Application
Deadline: 18th January 2025
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Key Responsibilities.
Broker Relationship Management:
Build and maintain strong relationships with existing and potential brokers.
Provide support to brokers by addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Conduct regular meetings with brokers to discuss business performance, market trends, and upcoming opportunities.
Deliver an outstanding customer experience as per Britam’s Service standards and Britam’s Customer Service Charter.
Business Development:
Identify and recruit new brokers to expand the distribution network.
Drive new business growth and build critical mass within agreed timeframes as per the business strategy.
Develop and implement strategies to increase sales through the broker channel.
Collaborate with brokers to create and execute sales plans aligned with organizational goals.
Training and Development:
Conduct training sessions for brokers on new products, underwriting guidelines, and other relevant topics.
Ensure that brokers have a comprehensive understanding of Britam's products and services.
Market Intelligence:
Stay informed about industry trends, competitor activities, and market developments.
Provide feedback to the management team on market dynamics and recommend adjustments to the broker channel strategy accordingly.
Performance Achievement and Monitoring:
Drive achievement of performance sales targets
Monitor internal performance targets for brokers and monitor their performance against agreed-upon metrics and take performance achievement measures.
Analyze sales data to identify areas for improvement and take corrective actions as needed.
Compliance:
Ensure that the broker channel complies with regulatory requirements and Britam's policies.
Conduct periodic audits to verify compliance and address any non-compliance issues promptly.
7. Product Knowledge:
Stay up-to-date with the company's products, services, and underwriting guidelines.
Provide training and support to brokers on new products and updates.
8. Reporting:
Generate regular reports on broker performance, market trends, and business development activities.
Present findings to senior management and recommend strategic adjustments.
9. Perform any other duties as assigned from time to time.
Key Performance Measures.
As described in your Personal Score Card.
Working Relationships
Internal Relationships:
Responsible for staff working under this position
Required to liaise and work closely with the other departments as may be necessary
External Relationships:
All Brokers
Insurance sector players
Insurance Regulatory Authority
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Knowledge, experience and qualifications required:
Bachelor degree in any Business or Insurance related course
Professional Qualification in CII/ACII
Minimum 6 years’ experience with sales and broker stakeholder engagement.
Experience in leading and managing teams will be an added advantage.
Demonstrated proficiency in computer/software packages e.g. Microsoft Word, Excel, and PowerPoint etc
Knowledge of insurance regulatory requirements & Britam Products.
Key competencies for the role:
Strong inter-personal skills and ability to work in a team-oriented and collaborative environment.
A high sales drive and a strong will to succeed;
Critical and Analytical skills
Confident, articulate and with strong communication skills;
Results oriented with ability to work under strict deadlines and meet sales targets;
Well groomed, presentable and strong interpersonal skills;
Excellent communication skills;
Strong team player with excellent leadership skills.
Demonstrate high degree of integrity and professionalism
Performance Standards:
Strong work ethic
Ensure productivity and performance is achieved and exceeded
Expenditure in area of influence maintained within approved budget
High performance and entrepreneur culture is achieved
