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Full-time
Assistant Branch Manager Job at Hotpoint Appliances Ltd
Hotpoint Appliances Ltd
Job Description
The Assistant Branch Manager will manage all store operations, ensure customer satisfaction, and drive sales growth within the retail outlet. The role involves overseeing staff performance by managing and monitoring work activities and outcomes to ensure alignment with organizational goals and standards.
Duties, Roles and Responsibilities
- Schedule daily operations and allocate tasks to the team.
- Ensure optimal presentation and visual merchandising of the showroom.
- Maintain full stock levels, proper pricing, visual merchandizing as per the set standards and POPs alignment for all products.
- Ensure prompt customer service and assist in closing sales.
- Conduct product discounting in line with company guidelines.
- Act as a reliever for the team lead, and cashiers when needed.
- Oversee monthly stock takes and independent checks.
- Ensure all the SOP's, Policies of the organization are adhered to by constantly training the staff and updating any new or outdated policies.
- Identify opportunities to increase sales both internally and externally.
- Coordinate promotions and sales with a clear store activation calendar and budget which should be outlined at the beginning of each calendar year and submitted to marketing for approval beforehand.
- Track daily, weekly, and monthly performance metrics and including the team in the sales strategy for maximum achievement.
- Ensure timely processing of Credit Notes complying with the laid policies of when
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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