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Asset & Change Management Officer job at Bank of Uganda | Apply Now
Are you looking for Information Technology jobs in Uganda 2025 today? then you might be interested in Asset & Change Management Officer job at Bank of Uganda
About the Organisation
Bank of Uganda, the central bank of the country, plays a crucial role in safeguarding the stability of Uganda's financial system and ensuring the proper functioning of its economy. Its mission is to promote and maintain a sound monetary and financial system, contributing to the economic development and welfare of Uganda's citizens. The Bank has earned recognition for its stability, credibility, and transparent monetary policies, establishing itself as a key player in East Africa's financial landscape. Known for fostering a collaborative and inclusive work culture, Bank of Uganda offers a competitive employee value proposition, which includes opportunities for professional growth, training, and a supportive work environment.
Job opportunities at the Bank include a range of roles for individuals passionate about finance and economic policy, with flexible work arrangements promoting work-life balance. Established in 1966, the Bank has evolved over time, adopting new technologies and approaches to strengthen Uganda's banking system and improve financial accessibility. The Bank’s innovation extends to its operations and monetary policy, with modern financial tools and digital banking services playing a major role in enhancing the country's financial infrastructure.
With a significant influence over the banking sector, the Bank of Uganda serves both domestic and international markets, ensuring monetary stability and supporting the economy's overall growth. The institution’s core values include professionalism, transparency, and integrity, which drive its work and policies. Through its CSR initiatives, the Bank actively supports projects focused on education, health, and environmental sustainability to improve the lives of Ugandans. For more information, visit their website at www.bou.or.ug.
Uganda
Full Time
Job Title
Asset & Change Management Officer job at Bank of Uganda
Bank of Uganda
Job Description
Department: IT Operations and Infrastructure
Job Reference: ITO4.43
Job Title: Asset & Change Management Officer (1 position)
Rank: BOII
Reporting To: Team Leader, User Support Services
Supervises: None
Job Purpose:
To manage the IT asset lifecycle and change management processes, ensuring that IT assets—including documents—are effectively tracked, maintained, and updated. This role involves managing and maintaining the Configuration Management Database (CMDB) and the IT inventory, monitoring changes, and ensuring compliance with internal policies and industry standards.
Duties, Roles and Responsibilities
Oversee the acquisition, deployment, maintenance, and decommissioning of IT assets.
Manage and monitor change requests, ensuring proper documentation and approval processes are followed.
Maintain accurate records of IT assets, including documentation, hardware, software, and licenses.
Maintain and manage the CMDB to accurately and completely reflect the IT environment.
Identify and record all configuration items (CIs) in the CMDB, ensuring they are uniquely identifiable and accurately classified.
Document and manage the relationships between CIs within the CMDB. Regularly update the CMDB and conduct audits to maintain data accuracy and integrity.
Integrate change management processes with the CMDB, recording all changes to CIs and assessing their impact.
Generate reports from the CMDB to provide insights into the IT environment and support decision-making.
Ensure the CMDB supports regulatory compliance and audit requirements.
Ensure asset and change management activities comply with internal policies, regulatory requirements, and industry standards.
Maintain accurate documentation of IT assets, changes, and configurations.
Provide broad support including first-line technical support and day-to-day administration for all library systems software and technology aspects.
Collaborate with vendors and service providers to ensure timely and effective support and maintenance.
Monitor the status of IT assets and changes to ensure optimal performance and availability.
Participate in training programs to enhance technical skills and knowledge.
Ensure IT support activities comply with internal policies, regulatory requirements, and industry standards.
Participate in the evaluation of IT-related procurements ensuring technical requirements are met.
Undertake additional duties as assigned by the Team Leader, User Support Services, from time to time.
Expected Outputs:
Individual Balanced Scorecard, daily, weekly, and monthly asset and change management reports, configuration and change documentation, inventory and compliance reports, vendor support and maintenance reports, CMDB audit and verification reports, User Acceptance Tests (UAT) reports, vendor performance and compliance reports.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Qualifications:
A First or Second Upper-Class degree in Computer Science, Information Security, Information Systems, Information Technology, or Engineering.
Professional certifications in asset management, IT Service Management (ITIL), Project Management (PMP, PRINCE2), or Software Asset Management (SAM).
Work Experience:
At least three years of relevant working experience in IT asset and change management roles.
Age:
Between 25 and 30 years of age as at close of the advert.
Competencies:
Technical competencies include proficiency in IT asset management and change management, strong understanding of ITIL principles and best practices, experience in managing IT inventory and tracking changes, experience in managing and maintaining a CMDB, experience in providing technical support and troubleshooting IT issues, knowledge of Service Desk tools, Incident Management, IT Asset and Configuration Management, Change Enablement, and Continual Improvement. Ability to manage and document IT assets and changes, along with strong analytical and problem-solving skills.
Behavioral competencies include strong communication and interpersonal skills, high level of integrity and accountability, ability to work effectively in a team environment, proactive and innovative mindset, attention to detail, decision-making abilities, and strong analytical and problem-solving skills.
How to Apply
Salary and Benefits
The positions offer competitive and attractive salary packages and benefits.
Application Process:
Applications must be submitted by completing the online application form at:
https://forms.office.com/r/xVa3z6FUbbPlease follow all instructions on the form carefully. Incomplete or inaccurate applications will be automatically disqualified.
Required Documents:
All applications must include the following scanned documents combined into a single file:
National ID (front and back) – This is mandatory. Ensure both sides are clearly visible.
Academic Qualification Certificates – Must correspond exactly to the qualifications listed in the job description.
Letter of Equivalence – Required for applicants whose first degree (Bachelor’s) was obtained from a foreign university, issued by the National Council of Higher Education.
Statutory Declaration – For applicants with discrepancies in name and/or date of birth, a duly registered declaration must be provided.
Important Notes:
Failure to attach all required documents will result in automatic disqualification.
Management reserves the right to disqualify or terminate applicants found to have provided false or misleading information or academic credentials.
Only shortlisted candidates will be contacted.
Deadline:
Applications must be submitted no later than 5:00 PM on Friday, 22 August 2025.
Management
5 August 2025
