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Full-time
Account Managers / Sales and Marketing (Several Jobs) Job at Infinity Computers & Communications Company Ltd (I3C)
Infinity Computers & Communications Company Ltd (I3C)
Job Description
Infinity Computers and Communications Company Limited(I3C) is looking for dynamic and client-focused Account Managers to manage our Google and Microsoft Cloud services portfolio. The ideal candidate will handle our clients’ needs from the moment they are introduced to our products, through onboarding, and ensure they fully understand how to leverage our cloud solutions to achieve their business goals.
This role requires a proactive approach to client engagement, strong communication skills, and the ability to provide guidance and support throughout the customer journey. The candidate should be willing to continuously study and obtain certifications in relevant cloud technologies to effectively run the role and stay ahead in the evolving cloud landscape.
Duties, Roles and Responsibilities
- Introduce and present our Cloud solutions to prospective clients.
- Manage client relationships and provide ongoing support to ensure successful adoption of cloud services, from initial induction to continuous support management.
- Understand client business needs and propose tailored cloud solutions that maximize efficiency and value.
- Train clients on effective, secure, and optimized use of cloud products and services.
- Stay up to date with the latest cloud technologies, trends, and certifications to provide informed recommendations.
- Collaborate with internal teams, including sales, technical support, and implementation, to ensure seamless delivery of services.
- Conduct periodic client reviews to assess satisfaction, adoption levels, and identify opportunities for improvement.
- Assist clients with migration planning, deployment, and troubleshooting to minimize downtime and ensure smooth transitions.
- Prepare proposals, demonstrations, and documentation to support client decision-making and onboarding processes.
- Contribute to internal knowledge sharing by documenting best practices, solutions, and lessons learned
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply to: recruitment@i3c.co.ug
Deadline: Open until filled. Interviews will be conducted on a rolling basis.
NB: Infinity Computers and Communications Company Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Women, minorities, and individuals from underrepresented groups are strongly encouraged to apply.
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