Related Jobs
%20(1).jpg)
Related Jobs
Related Jobs

Share this Job
Full-time
Account Manager Agents Job at Tugende
Tugende
Job Description
Tugende is seeking proactive, detail-oriented Account Manager Agents to manage client portfolios and ensure timely settlement of outstanding accounts. The role focuses on customer relationship management, account monitoring, collections, and client support to maintain a healthy loan portfolio while upholding Tugende’s customer-centered approach.
Duties, Roles and Responsibilities
- Manage and monitor a portfolio of client accounts.
- Track repayments and follow up on overdue accounts promptly and professionally.
- Engage clients through calls, visits, and meetings to encourage timely settlement.
- Provide accurate account information and resolve client queries.
- Negotiate payment plans with clients in line with company policies.
- Update and maintain client records and collection notes in the system.
- Prepare daily, weekly, and monthly account status reports.
- Identify risks early and escalate problem accounts.
- Uphold ethical collection practices and Tugende’s values.
- Support onboarding and client education activities when required.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.


SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL

.jpg)
.jpeg)


