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Job Summary

Job Title:
Client Relations Officer
Employer:
Uganda National Oil Company Limited
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Customer Service jobs
Number of Positions:
5
Deadline:
Friday, 20 December 2024

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About the Organisation

The Uganda National Oil Company (UNOC) Ltd was established under the Petroleum (Exploration, Development and Production) Act and the Petroleum (Refining, Conversion, Transmission and Midstream storage) Act, both of 2013 and incorporated under the Companies’ Act, 2012. It is a limited liability company wholly owned by the Government of Uganda. The overall function of UNOC is to handle the State’s commercial interests in the Oil and Gas industry and ensure that the resource is exploited in a sustainable manner.

5 Client Relations Officer jobs at Uganda National Oil Company Limited | Apply Now

Kampala, Uganda

​The Uganda National Oil Company Limited (UNOC) is a state-owned enterprise established in 2015 under the Petroleum Acts of 2013, with the mandate to manage Uganda's commercial interests in the petroleum sector and ensure the resource is exploited sustainably. UNOC's purpose is encapsulated in its statement: "Creating Value for Generations."

The company has garnered recognition for its strategic performance management, notably receiving the Balanced Scorecard Institute’s 2023 Award for Excellence, highlighting its strong leadership and organizational alignment. UNOC fosters a culture of innovation and professionalism, offering employees opportunities for holistic development across strategic, operational, and leadership dimensions. Regularly, the company announces job openings in various departments, with details available on their careers page.

Since its inception, UNOC has evolved by integrating sustainability into its corporate strategy, aligning with at least 11 of the 17 Sustainable Development Goals. Operating from its headquarters in Kampala, UNOC's vision is to be an innovative and profitable company operating across the petroleum value chain for the benefit of all Ugandans. The company's core values include innovation, integrity, and sustainability.

Through its corporate social responsibility initiatives, UNOC is committed to delivering strategic programs that foster long-term relationships with local communities. For more information, visit their official website at https://www.unoc.co.ug/.

Are you looking for Customer Care jobs in Uganda 2024 today? then you might be interested in Client Relations Officer jobs at Uganda National Oil Company Limited

Full Time

Deadline: 

20 Dec 2024

Job Title

5 Client Relations Officer jobs at Uganda National Oil Company Limited

Uganda National Oil Company Limited

Job Description

Job Title:  Client Relations Officer (5 Fresher Customer Care / Admin Jobs)

Organisation: Uganda National Oil Company (UNOC) Ltd

Duty Station:  Kampala, Uganda

Reports to: Senior Corporate Relations Officer

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

All interested candidates should submit their applications through the UNOC online recruitment system accessible through this Apply Button Below


Deadline: 20th December 2024

Note:

  • Only applications routed through the stated link shall be considered.

  • Any form of canvassing shall lead to automatic disqualification.

  • UNOC is an equal opportunity employer.

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

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How to Apply

  • Receive all external visitors to the Head Office and coordinate/facilitate them to meet the relevant UNOC Officers in an orderly and planned manner.

  • Coordinate and relay messages from external visitors to relevant UNOC Officers in the event that the visitors are unable to meet the relevant officers; where required, schedule follow-up meetings.

  • Facilitate internal UNOC officers to make external calls where required; ensure calls are routed to the relevant external organizations and individuals and relevant information is relayed to the internal officers.

  • Provide callers and or visitors with information such as company address, directions to the company location, website and other related information.

  • Maintain a safe and clean reception area and ensure that all artefacts and decorations at the reception area are consistent with the UNOC brand guidelines.

  • Coordinate and/or facilitate basic Office Safety indications for visitors.

  • Receive mail, distribute it to the respective offices and make follow up on correspondence.

  • Respond to inquiries queries, concerns and complaints raised by internal and external stakeholders.

  • Schedule, organize and co-ordinate internal meetings.

  • Support the coordination of staff and UNOC guest travels including Air ticket and Hotel bookings.

  • Develop and mentor junior staff.

  • Undertake any other assignment as may be required from time to time.

5 Client Relations Officer jobs at Uganda National Oil Company Limited

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Job Qualifications:

  • An honour’s bachelor’s degree in any of the following areas of study; Social Sciences, Arts, Development Studies, Public Administration, Social Administration, Office and Information Management, Business Administration, Secretarial & Administrative Studies or any degree in humanities.


Knowledge and Experience:

  • 0 – 3 years of relevant working experience.


Character & Competencies:

  • Proven skills in Office Management

  • Proven skills in verbal and written communication

  • Working knowledge of office management systems and equipment.

  • Proficiency in MS Office [MS Word and MS Outlook

  • Strong communication and Interpersonal skills

  • Proficient in English – verbal and written.

  • Customer Service orientation.

  • Interpersonal Relationships Management

  • Office Management Systems

  • Good organisation and multi-tasking skills

  • Problem solving skills.

  • Basic knowledge of Brand and Image management is an Added Advantage

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