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3 Relationship Officer – Working Capital Wallet Product jobs at Platinum Credit (U) Ltd | Apply Now
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in 3 Relationship Officer – Working Capital Wallet Product jobs at Platinum Credit (U) Ltd
About the Organisation
Platinum Credit (U) Ltd is a forward-thinking financial institution dedicated to empowering individuals and businesses with accessible and tailored credit solutions that drive sustainable growth and financial inclusion. With a mission centered on delivering innovative financial products while promoting economic resilience, the company has earned a strong reputation for trust, reliability, and excellence in the financial services industry.
At Platinum Credit we’ve built a culture of fun and family. We keep our culture healthy by being incredibly intentional about our Team Building, our values, and the experiences we deliver. Our culture makes us one of the most innovative, admired and best places to work in the country.
Evolving from its humble beginnings as a local lender, Platinum Credit (U) Ltd has grown into a reputable organization with a significant regional presence, leveraging modern technology and strategic partnerships to continually refine its business model. The company fosters a vibrant work culture that values diversity, continuous learning, and work-life balance, offering a wide range of career opportunities and flexible work arrangements that support both professional and personal growth.
Grounded in core values of integrity, accountability, and customer-centricity, the organization is also deeply committed to corporate social responsibility by actively engaging in initiatives that enhance community development, promote financial literacy, and encourage sustainable practices. For more information, visit [Company Website].
Kampala, Uganda
Full Time
Job Title
3 Relationship Officer – Working Capital Wallet Product jobs at Platinum Credit (U) Ltd
Platinum Credit (U) Ltd
Job Description
Job Title: Relationship Officer – Working Capital Wallet Product (3 Vacancies)
Organisation: Platinum Credit (U) Ltd
Duty Station: Kampala, Uganda
Job Summary: Effective & efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business.
Duties, Roles and Responsibilities
Develop and oversee relationships with clients to ensure top level service is provided to clients.
Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.
Consistent and frequent communication with clients providing complete, concise account information and guidance.
Addressing customer concerns and complaints.
Design and implement techniques for educating old and new customers on the benefits of existing and new products or services.
Ensure assigned portfolio is performing as per company’s set targets.
Ensure retention of customers with at least 40% of repeat business from assigned portfolio.
Ensure collections performance target of PAR 30 days 3% and below for your portfolio.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Degree in Business Administration or any other relevant field.
Should have worked with Platinum Credit for at least one (1) year
Computer knowledge.
Customer Care Experience.
Must possess leadership and supervisory skills.
Excellent numerical and analytical skills.
Excellent interpersonal and communication skills.
How to Apply
To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by
Email to: careers@platinumcredit.co.ug
Deadline: 23rd October 2025
