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About the Organisation
Dei BioPharma Ltd is a biotech and pharmaceutical research firm duly incorporated in Uganda, specializing in the development and manufacture of innovative medicines and vaccines. Our state-of-the-art manufacturing facility, situated in Matugga, Wakiso district, Uganda, shall produce high-quality medicines across a wide range of therapeutic areas.
2 Receptionist job at Dei BioPharma Ltd | Apply Now
Matuga, Wakiso, Uganda
DEI BioPharma Drugs and Vaccines Manufacturing Plant is a pioneering pharmaceutical company dedicated to the research, development, and production of high-quality, affordable medicines and vaccines to enhance public health and disease prevention. Recognized for its commitment to pharmaceutical excellence, the company has built a strong reputation for innovation, compliance with global quality standards, and contributions to healthcare advancement in Africa and beyond.
DEI BioPharma fosters a collaborative and research-driven work culture, offering employees professional development opportunities, cutting-edge facilities, and a supportive environment that promotes scientific innovation and teamwork. The company provides diverse job opportunities in biotechnology, pharmaceutical production, quality assurance, research and development, logistics, and administration, with flexible work arrangements to support efficiency and work-life balance. Established with a vision to revolutionize Africa’s pharmaceutical industry, DEI BioPharma has rapidly grown through strategic partnerships, regulatory approvals, and continuous investment in advanced manufacturing technologies.
Its innovation-driven business model integrates state-of-the-art production processes, data-driven research methodologies, and sustainable pharmaceutical solutions to ensure accessibility, affordability, and efficacy. With a vast operational reach, the company supplies essential drugs and vaccines to local and international markets, strengthening healthcare systems and pandemic preparedness. Rooted in core values of integrity, excellence, innovation, and social responsibility, DEI BioPharma remains committed to ethical business practices and long-term health impact.
Through Corporate Social Responsibility (CSR), the company actively engages in community health programs, vaccine accessibility initiatives, pharmaceutical education, and environmental sustainability projects. For more information about products, research initiatives, and career opportunities.
Are you looking for administrative jobs in Uganda 2024 today? then you might be interested in Receptionist job at Dei BioPharma Ltd
Full Time
Deadline:
16 Nov 2024
Job Title
2 Receptionist job at Dei BioPharma Ltd
Dei BioPharma Ltd
Job Description
Job Title:Receptionist (2 No Experience Jobs)
Organisation: Dei BioPharma Ltd
Duty Station: Matugga, Wakiso, Uganda
The Receptionist plays a vital role in providing exceptional customer service while supporting the factory’s day-to-day administrative operations. This position serves as the first point of contact for visitors, clients, vendors, and employees. The ideal candidate will possess excellent communication skills, a professional demeanor, and an ability to multitask in a fast-paced industrial environment.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All interested candidates who meet the required qualifications and experience are invited to submit their CVs, Cover Letter & Academic documents (addressed to the Head Human Capital)
All Application documents should be merged as one document in PDF or .DOC / .DOCX, which should not exceed 10MB
Applications should be sent by email to recruitment@deibiopharma.com with the JOB TITLE IN THE SUBJECT LINE.
Deadline: 16th November 2024 by 5:00PM
NB: Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.
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How to Apply
Key Responsibilities:
Greet and welcome visitors, clients, suppliers, and other guests as they arrive at the factory.
Direct visitors to the appropriate departments or individuals.
Ensure all visitors sign in and follow security protocols.
Answer phone calls, route them to the appropriate staff, and take accurate messages when necessary.
Maintain a clean and welcoming reception area.
Assist with various administrative tasks, such as filing, data entry, and document preparation.
Manage and organize incoming and outgoing mail and deliveries.
Coordinate scheduling for meetings, appointments, and conference rooms.
Prepare and maintain office supplies inventory; order new materials when needed.
Assist in organizing travel arrangements or logistics for staff when required.
Provide accurate information to clients, customers, and other stakeholders about the company’s services and operations.
Handle inquiries related to wheat production, distribution, or product specifications in a knowledgeable manner or escalate them to appropriate departments.
Maintain confidentiality and professionalism when dealing with sensitive company information.
Help maintain records of incoming and outgoing shipments, invoices, and delivery logs.
Assist with maintaining personnel records and factory documentation.
Ensure accurate data entry for inventory, production schedules, or safety reports as required.
Monitor and report any health and safety issues to the relevant personnel, ensuring adherence to factory safety protocols.
Ensure that guests and contractors are briefed on safety procedures before entering the factory floor or other hazardous areas.
Communicate effectively with other departments, such as logistics, production, HR, and finance, to ensure smooth operations.
Support the factory’s management team with special projects and administrative tasks as needed.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education:
Diploma is required; a degree in business administration or a related field is a plus.
Experience:
Previous experience in a receptionist, office administration, or customer service role preferred, ideally in an industrial or manufacturing environment.
Experience with basic office software (e.g., Microsoft Office) and familiarity with ERP or factory management systems is a plus.
Job knowledge:
Basic understanding of the wheat milling process, including grain storage, processing, and packaging, to better communicate with staff and external partners.
Awareness of the various roles within the factory and the supply chain, including production schedules and inventory management.
Knowledge of standard office practices, telephone etiquette, and professional communication skills.
Familiarity with factory-specific visitor protocols, including safety and security measures.
General knowledge of workplace health and safety regulations, especially in a factory setting.
Awareness of emergency procedures and the ability to act quickly in case of incidents or accidents.
Proficiency with office software (Microsoft Office Suite, email systems, etc.).
Experience with factory management or inventory tracking systems is a plus (e.g., ERP systems or logistics software).
Strong customer service knowledge, with an emphasis on providing timely, accurate, and courteous service to clients, suppliers, and employees.
Problem-solving skills to manage customer inquiries or complaints effectively.
Evaluations: (This may be tested)
Language: English level IV (Advanced knowledge)
Reading/Writing/Speaking is required.
Skills and abilities:
Excellent verbal and written communication skills, with the ability to clearly convey information to a wide range of individuals, including factory staff, vendors, and visitors.
Ability to communicate effectively in a noisy or industrial environment, where background sounds may be present.
Ability to manage multiple tasks simultaneously, prioritize effectively, and remain organized in a fast-paced, dynamic environment.
Attention to detail to ensure accurate handling of documentation, scheduling, and communications.
Professional demeanor with the ability to interact with people at all levels of the organization.
Ability to remain calm and composed in high-pressure situations or when handling upset visitors or customers.
Strong problem-solving skills to resolve scheduling conflicts, customer complaints, or logistical challenges.
Ability to handle unexpected situations and provide solutions to unforeseen challenges.
Comfortable with office equipment such as phones, fax machines, and copiers.
Competent in using basic office software (e.g., Microsoft Office, Excel, Word) and may require learning specialized systems used in the factory.
Ability to adapt to changing needs within a production environment.
Willingness to learn about the factory’s processes, equipment, and products to improve efficiency and communication.
