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Building Operations Management:

• Oversee the day-to-day operations of the building, ensuring that all systems (HVAC, electrical, plumbing, security) are functioning properly.

• Coordinate with vendors, contractors, and service providers for building maintenance and repair work.

• Conduct regular inspections of the building’s common areas, exterior, and facilities to ensure cleanliness, safety, and compliance with building codes and regulations.

• Implement and oversee preventative maintenance programs to avoid major issues.

Tenant Relations:

• Serve as the primary point of contact for tenants, addressing concerns, complaints, and requests in a timely and professional manner.

• Ensure tenant satisfaction by addressing issues quickly and efficiently, fostering positive relationships.

• Coordinate move-ins and move-outs, conducting property inspections to ensure units are ready for occupancy and returned in good condition.

• Ensure that tenants adhere to building rules and regulations.

Maintenance & Repair Management:

• Oversee all maintenance requests, ensuring they are handled promptly and within budget.

• Ensure all required building permits, safety certifications, and inspections are up to date.

• Manage in-house maintenance teams or supervise external contractors for repairs and maintenance.

• Handle emergency situations (e.g., plumbing leaks, power outages) promptly and effectively.

Budget & Financial Management:

• Develop and manage the building’s operating budget, ensuring financial goals are met.

• Approve expenditures for repairs, maintenance, and other building-related expenses.

• Prepare monthly or quarterly reports on financial performance, maintenance activities, and building operations.

• Monitor utility usage and seek opportunities for cost reduction (e.g., energy-efficient solutions).

Health & Safety Compliance:

• Ensure that the building complies with local safety codes and regulations, including fire safety, emergency exits, and health regulations.

• Organize regular safety drills and ensure tenants are aware of emergency procedures.

• Implement and maintain building security systems, including surveillance cameras, alarms, and access control.

• Address safety hazards immediately and keep accurate records of safety inspections.

Vendor & Contractor Management:

• Negotiate contracts and manage relationships with service providers, including cleaning services, security personnel, maintenance contractors, etc.

• Ensure that all vendor services are delivered according to the terms of their contracts and within budget.

• Monitor the performance of third-party contractors and suppliers to ensure high-quality work.

Administrative & Documentation:

• Maintain accurate records of tenant leases, maintenance logs, and building-related documentation.

• Ensure that all tenant communications (e.g., lease agreements, notices, reminders) are documented and delivered on time.

• Handle the preparation and renewal of lease agreements and manage tenant invoicing and payment records.

• Prepare and distribute building-related notices (e.g., maintenance schedules, policy updates, emergencies).