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Customer Service Jobs – KCB Bank Uganda Limited | Apply Now
Kampala, Uganda
KCB Bank Uganda is a leading financial institution dedicated to providing innovative banking solutions that empower individuals, businesses, and communities to achieve their financial goals. Known for its strong reputation and a legacy of excellence in customer service, KCB Bank Uganda is recognized for its commitment to driving economic growth and financial inclusion across Uganda.
The bank fosters a collaborative and dynamic work culture that encourages employee development, inclusivity, and professional growth, offering competitive benefits and opportunities to work in various roles, from banking operations to digital innovation. With a strong presence in Uganda since 1997, the bank has evolved into a key player in the Ugandan banking sector, constantly adapting to meet the needs of an increasingly digital economy.
KCB Bank Uganda’s business model focuses on providing accessible and personalized financial services, from retail banking to corporate solutions, while leveraging technology to enhance service delivery and customer experience. The bank operates across a wide network of branches and digital platforms, ensuring easy access to banking services for both urban and rural customers.
Guided by core values of integrity, customer-centricity, teamwork, and excellence, KCB Bank Uganda is dedicated to corporate social responsibility, supporting various initiatives focused on education, health, financial literacy, and community empowerment. For more information, visit their official website at www.kcbgroup.com.
Are you looking for Bank Jobs in Uganda 2024? If yes, then you might be interested in Customer Service Jobs – KCB Bank Uganda Limited
Full-time
Deadline:
25 Aug 2024
Customer Service Jobs – KCB Bank Uganda Limited
KCB Bank Uganda Limited
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Receiving /paying cash and cheques across the counter
Adhere to teller transaction & cash holding limits at all times.
Filing all cashier’s/reserve/main summaries.
Filing all cashier’s payments/receipts related correspondences directed to you
Receiving and recording cheque deposits
Correct errors highlighted in the daily cash report.
Calling & checking other tellers’ daily vouchers against daily report
Collect all revenue due to the bank.
Cross selling bank products and referrals as per allocated targets
Exercise due diligence as per the procedures’ manual
Provide excellent customer service at all times
Any other duties that may be assigned.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
A university degree in relevant business discipline, any professional Qualification in General Banking is an added advantage.
Strong people management skills and thorough knowledge of banking products and services, including wider understanding of the general consumer banking universe.
Strong communications, and interpersonal skills, with the ability to motivate staff.
Strong communications, negotiations, and interpersonal skills.
Passion for Performance.
Self – Drive, Flexibility, Focus and attention to detail.
Open to New Ideas in a rapidly changing Business Environment
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
