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Transition Specialist job at National Social Security Fund | Apply Now

Are you looking for Management Jobs in Uganda 2024? If yes, then you might be interested in Transition Specialist job at National Social Security Fund

Kampala, Uganda

Full-time

Deadline: 

7 Aug 2024

The National Social Security Fund (NSSF) Uganda is a vital government agency established to manage the retirement savings of employees in the formal sector. The fund's primary goal is to ensure that workers have a secure financial future through prudent management and investment of their savings. NSSF Uganda is dedicated to providing high-quality social security services, contributing significantly to the country's economic stability and individual financial security.

Mission and Vision
Mission:
To provide quality social security services through efficient management of member contributions.

Vision:
To be the social security provider of choice, offering reliable and sustainable financial security to all Ugandans.

Transition Specialist job at National Social Security Fund

National Social Security Fund

Job Purpose:
The role is primarily accountable for the overall quality, improvement, execution and enforcement of the Fund’s IT Change Control process. He/she is the main coordinator of this process and is the focal point regarding changes in IT in the organization.

Duties and Responsibilities include:

  • Transition management: Ensuring a smooth transition of changes from development to operations, bridging the gap in today's DevOps-driven environment.

  • Coordinate with the team to implement technologies to detect unauthorized changes on the fund core systems

  • Schedule changes and ensure appropriate resources are assigned to execute the requested changes

  • Identify, analyze and prepare risk mitigation tactics for the requested changes

  • Maintain the change schedule and projected service outage

  • Perform change impact analysis, assess change readiness and identify stakeholders for the requested changes

  • Review all change requests for compliance with required standards according to established guidelines

  • Evaluate completed change requests to ensure the change management process was followed and recommend improvements

  • Ensure all necessary communication, documentation and testing are done prior to approval

  • Maintain pre-authorized and standard change lists

  • Prepare for the Change Advisory Board (CAB) meetings by having the appropriate changes and respective stakeholders present/available for the meetings

  • Present the requested changes to CAB for authorization

  • Ensure all necessary documentation is availed and reviewed to inform the emergency change decision

  • Continual review and improvement of the change process from best practice, risk/audit reviews and training

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Education Requirements:

  • A Bachelor’s Degree in Computer Science, Information Technology, Software Engineering or related field

  • A professional certification in ITIL® 4 foundation

  • A certification in ITIL® 4 Specialist: Create, Deliver and Support will be an added advantage.

Work Experience:

  • 5 years working in a busy IT environment and relevant experience in IT Service Management

  • Understanding the DevOps process and Unauthorized change detection in a busy IT environment.

Key Competences:

  • Commitment & Integrity

  • Proactivity & Innovation

  • IT technical expertise and Knowledge. With knowledge on scripting.

  • Adept at leveraging technology to enhance operational efficiency.

  • Relationship Building

  • Communicating and Influencing

  • Resilience & Resourcefulness

  • Thinking and Problem Analysis

  • Research and investigation (Advanced)

  • Business process and project management (Advanced)

  • Risk and control (Intermediate)

  • Data collection and analysis (Advanced)

  • Problem-solving tools and techniques (Advanced)

  • Computer-aided auditing techniques (Advanced)

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Interested individuals should follow https://forms.office.com/e/SdfHg8kVna to fill out the application form and also send copies of their application letter, curriculum vitae and academic qualifications, addressed to the Chief of People and Culture to recruitment@nssfug.org by Wednesday, 7th August 2024.

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