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Training Officer – Bancassurance job at Old Mutual Uganda | Apply Now
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Training Officer – Bancassurance job at Old Mutual Uganda
About the Organisation
Old Mutual is a leading financial services company with a mission to help individuals and businesses achieve their financial goals and secure their futures through innovative and sustainable financial solutions. With over 175 years of experience, the company is renowned for its strong reputation, trusted by millions of customers worldwide, and recognized for its excellence in insurance, investments, and retirement services. Old Mutual's work culture emphasizes collaboration, diversity, and continuous development, offering employees a dynamic environment with opportunities for growth, learning, and career advancement.
The company provides flexible work arrangements and a range of job opportunities across various sectors, promoting a supportive and inclusive workplace. Founded in South Africa in 1845, Old Mutual has evolved into a global financial powerhouse, with a presence in over 30 countries across Africa, Asia, and the Americas. The company operates a customer-centric business model that focuses on leveraging innovation, technology, and data to create personalized financial solutions. Old Mutual’s size and reach enable it to cater to a broad spectrum of clients, from individuals to businesses, across multiple sectors. Its core values—integrity, accountability, respect, and professionalism—guide all its operations and interactions.
Through its corporate social responsibility initiatives, Old Mutual invests in community development, education, health, and environmental sustainability. For more information, visit the official website at www.oldmutual.com.
Kampala, Uganda
Full Time
Job Title
Training Officer – Bancassurance job at Old Mutual Uganda
Old Mutual Uganda
Job Description
Training Officer – Bancassurance
Location: Uganda
Company: Old Mutual Uganda
Application Deadline: 9th November 2025, 23:59
Let’s Write Africa’s Story Together!
At Old Mutual, we believe in the African opportunity — and our people reflect the continent’s diversity, energy, and ambition. Join us and help shape the future of financial services in Africa.
Job Purpose
The Training Officer – Bancassurance is responsible for assessing and addressing the training needs of Old Mutual Uganda’s Life Insurance intermediary channels. The role involves developing, coordinating, and delivering training programs that strengthen the capabilities of the sales force across both the Agency and Bancassurance channels — ensuring compliance, professionalism, and high performance.
Duties, Roles and Responsibilities
Training & Development
Conduct training needs analyses and develop tailored training programs for Life Insurance intermediaries.
Coordinate onboarding programs for new sales staff in both Agency and Bancassurance divisions.
Develop, update, and deliver training materials in line with company policies and industry standards.
Organize incentive and motivational training sessions, drawing on both internal and external resources.
Oversee the development and implementation of continuous learning initiatives to enhance sales force knowledge and performance.
Administer product knowledge tests and ensure high competency levels across all intermediaries.
Deliver technical training sessions to ensure intermediaries fully understand Old Mutual’s Life Insurance products.
Recruitment & Compliance
Spearhead the recruitment and onboarding process for the sales force within Agency and Bancassurance channels.
Coordinate the registration and certification of Life Insurance Agents and Bancassurance Specified Officers in line with Insurance Regulatory Authority (IRA) requirements.
Ensure adherence to all internal controls and external compliance regulations.
Continuously review recruitment and training processes to ensure relevance and effectiveness.
Career Development & Performance Support
Conduct induction and career development sessions for agents and Bancassurance Specified Officers.
Participate in product development committees, providing feedback on training relevance and product performance.
Provide ongoing support and guidance to intermediaries to promote career growth and performance improvement.
Anti-Money Laundering (AML) Responsibilities
Ensure compliance with Old Mutual’s AML, Sanctions, and Compliance policies.
Conduct Know-Your-Customer (KYC) and Customer Due Diligence (CDD) checks.
Identify and report potential AML or compliance breaches to the Risk and Compliance Office.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Key Competencies
Strong interpersonal and communication skills.
Proven training design and facilitation experience.
Excellent presentation and content creation skills.
Strong conflict resolution and problem-solving abilities.
High level of innovation, integrity, and attention to detail.
Strong organizational and logistical skills.
Dependable, ethical, and results-oriented.
Technical Skills & Capabilities
Learning & Development program design and delivery.
HR data analytics and performance insights.
Digital literacy and proficiency in content development tools.
Familiarity with AML, KYC, and CDD standards.
Ability to interpret data, identify trends, and recommend performance improvements.
Education & Experience
Bachelor’s Degree (required).
Professional certification in Insurance, Learning & Development, or related fields is an added advantage.
Prior experience in Bancassurance, Insurance Sales, or Training & Development roles preferred.
Why Join Old Mutual
Work with one of Africa’s leading financial institutions.
Engage in a culture that values learning, innovation, and integrity.
Make a real impact by developing and empowering financial professionals across Uganda.
How to Apply
Interested candidates should apply online before 9th November 2025 (23:59).
Click the APPLY Button below to view full details and apply
