Telesales Representative - Outbound

As a Telesales Representative, you will:

• Tele-sell: Call existing customers to upgrade them to televisions and other M-KOPA products.

• Drive conversions: Achieve campaign sales goals by meeting conversion objectives.

• Maintain quality: Uphold the highest standards of call quality and customer engagement.

• Maximize productivity: Adhere to set talk-time benchmarks to ensure optimal productivity.

• This role is onsite and reports to the Telesales Team Lead.

Our ideal candidate is an enthusiastic and results-driven individual who thrives in sales-driven environments. You should have:

• A certificate, diploma, or higher qualification.

• Experience in the BPO or call center industry.

• A strong passion for sales, with excellent communication, persuasion, and negotiation skills.

• Proficiency with basic tools like Outlook and Microsoft Office.

• A self-driven, results-oriented attitude and a commitment to ethical conduct.