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About the Organisation
The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Telesales Representative - Outbound job at M-KOPA | Apply Now
Kampala, Uganda
M-KOPA, established in 2010, is a London-based fintech company operating in Kenya, Uganda, Nigeria, Ghana, and South Africa. Its mission is to provide affordable access to essential products and services through innovative financing models, combining digital micropayments with GSM connectivity. M-KOPA has earned recognition for its impact, including being listed in the Financial Times' "Africa's Fastest Growing Companies" rankings in 2022, 2023, and 2024, and being named in the TIME100 Most Influential Companies list in 2023 and 2024.
The company fosters a dynamic work culture that emphasizes innovation and employee growth, offering opportunities across various departments. As of 2024, M-KOPA has extended over $1.5 billion in credit to more than 5 million customers and employs over 3,000 staff members, with 30,000 sales agents across its markets. Its business model focuses on accessible financing for smartphones and digital services, utilizing daily repayment plans that align with customers' income patterns. M-KOPA's core values include customer-centricity, innovation, and financial inclusion.
The company actively engages in corporate social responsibility initiatives aimed at empowering underserved communities. For more information, visit their official website at www.m-kopa.com.
Are you looking for Sales jobs in Uganda 2025 today? then you might be interested in Telesales Representative - Outbound job at M-KOPA
Full Time
Deadline:
13 Feb 2025
Job Title
Telesales Representative - Outbound job at M-KOPA
M-KOPA
Job Description
Job Title: Telesales Representative - Outbound (Call Centre Jobs)
Organisation: M-KOPA
Duty Station: Kampala, Uganda
We are looking for a Telesales Representative to join our vibrant team in Kampala, Uganda, as we scale up and expand access to life-enhancing products and services for our customers. As a Telesales Representative, you will play a crucial role in driving customer engagement and sales growth. You will connect with existing customers, introducing them to new products like televisions and other offerings, while ensuring a seamless and positive customer experience.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you are ready to make a difference and drive financial excellence in a dynamic and innovative environment, we want to hear from you!
Deadline: 13th February 2025
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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How to Apply
As a Telesales Representative, you will:
Tele-sell: Call existing customers to upgrade them to televisions and other M-KOPA products.
Drive conversions: Achieve campaign sales goals by meeting conversion objectives.
Maintain quality: Uphold the highest standards of call quality and customer engagement.
Maximize productivity: Adhere to set talk-time benchmarks to ensure optimal productivity.
This role is onsite and reports to the Telesales Team Lead.
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Our ideal candidate is an enthusiastic and results-driven individual who thrives in sales-driven environments. You should have:
A certificate, diploma, or higher qualification.
Experience in the BPO or call center industry.
A strong passion for sales, with excellent communication, persuasion, and negotiation skills.
Proficiency with basic tools like Outlook and Microsoft Office.
A self-driven, results-oriented attitude and a commitment to ethical conduct.
