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Team Leader – Credit Control & Client Relations job at Kampala Hospital | Apply Now
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Team Leader – Credit Control & Client Relations job at Kampala Hospital
About the Organisation
Kampala Hospital is a privately-owned hospital that was established in 2007. Our mandate was and is to bring non-existent services to the countries that were often sought by many people who frequently moved abroad to seek quality medical care.
Kampala, Uganda
Full Time
Job Title
Team Leader – Credit Control & Client Relations job at Kampala Hospital
Kampala Hospital
Job Description
Job Title: Team Leader – Credit Control & Client Relations
Organisation: Kampala Hospital
Duty Station: Kampala, Uganda
Job Summary: Kampala Hospital is a leading private healthcare facility dedicated to providing excellent medical care through integrity, respect, nurture, and excellence. We are seeking a highly organized and proactive professional to join our Finance Department as Team Leader – Credit Control & Client Relations.
The Team Leader – Credit Control & Client Relations will manage the hospital’s accounts receivable portfolio, ensuring accurate billing, timely collections, effective reconciliations, and strong client engagement — particularly with insurance partners. The role requires sound financial judgment, excellent negotiation skills, and a commitment to maintaining positive business relationships while minimizing bad debts.
Duties, Roles and Responsibilities
Ensure billing accuracy and timely dispatch of invoices to all clients.
Negotiate pricing and payment terms with insurance companies and corporate partners.
Conduct regular ageing analyses, account reconciliations, and address variances promptly.
Issue customer statements and reminders, ensuring adherence to collection timelines.
Supervise and mentor the credit control and cashiering teams to meet individual and team KPIs.
Prepare daily, weekly, and monthly cash inflow forecasts and reports.
Maintain claim rejection levels below 4%.
Safeguard all client documentation and ensure strict confidentiality.
Deliver excellent customer service and uphold Kampala Hospital’s values and ethical standards.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Accounting, Finance, or Business Administration.
CPA or ACCA certification is an added advantage.
Minimum of three (3) years’ experience in credit control, client relations, or financial management — preferably within the healthcare or insurance sector.
Key Competencies:
Strong analytical, negotiation, and organizational skills.
Excellent communication and interpersonal abilities.
High attention to detail and accuracy.
Effective leadership and team management skills.
Proficiency in MS Office, especially Excel.
High degree of integrity, confidentiality, and professionalism.
Why Join Us:
At Kampala Hospital, we believe in empowering our people to grow and make a meaningful impact. You will be part of a collaborative, ethical, and innovative environment that values professional excellence and compassionate service.
How to Apply
Interested candidates should send their CV and cover letter to recruitment@kampalahospital.com with the subject line: “Team Leader – Credit Control & Client Relations.”
Deadline: 14th November 2025
