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Team Lead, Enterprise Applications job at Diamond Trust Bank | Apply Now
Kampala, Uganda
Diamond Trust Bank (DTB) is a leading financial institution dedicated to providing innovative and reliable banking services to individuals, businesses, and institutions across East Africa. The bank’s mission is to deliver superior financial solutions that empower its customers and foster sustainable growth. With a strong reputation for integrity and customer-centricity, DTB has earned recognition for its exceptional service and innovative banking products, ensuring it remains a trusted partner in the region.
The bank prides itself on a work culture that emphasizes collaboration, inclusion, and personal development, offering employees opportunities for career advancement and work-life balance. Founded in 1945, Diamond Trust Bank has evolved through strategic growth and expansion, becoming one of East Africa’s most respected banks with a presence in Kenya, Tanzania, Uganda, and Burundi. DTB’s business model is built around leveraging digital technologies and innovative financial products to cater to diverse customer needs.
The bank operates with a strong focus on corporate social responsibility, including initiatives in education, health, and the environment, in line with its core values of trust, respect, and responsibility. As a major player in the East African banking sector, DTB continues to expand its footprint, offering a wide range of financial services to millions of customers. For more information, visit www.dtbafrica.com.
Are you looking for bank jobs in Uganda 2024 today? then you might be interested in Team Lead, Enterprise Applications job at Diamond Trust Bank
Full-time
Deadline:
11 Oct 2024
Team Lead, Enterprise Applications job at Diamond Trust Bank
Diamond Trust Bank
Job Description
As a Team Lead, Enterprise Applications, you will lead a diverse team to support, maintain, and document Microsoft technologies that support the organization’s business processes and employee productivity, while ensuring security. You will have in-depth knowledge of on-prem Active Directory (AD), Azure AD, servers, clients, email, Microsoft Teams, and cloud technologies, along with experience in new implementation projects.
Duties, Roles and Responsibilities
Key Responsibilities :
• Serve as the SME for Windows Server OS architecture and the Active Directory Domain in a mission-critical enterprise production environment.
• Provide Tier 2/3 support for troubleshooting and diagnosing issues in hybrid environments (on-premise and cloud).
• Work closely with internal and external senior technical engineers to design solutions or troubleshoot technical issues.
• Independently research and resolve highly complex technical problems.
• Continuously monitor and mitigate security vulnerabilities within the Microsoft infrastructure.
• Perform daily and weekly maintenance, proactively actioning alerts from monitoring systems.
• Manage MS subscriptions, licenses, and identity management, and create automated processes to enhance efficiency using PowerShell and Microsoft Graph API.
• Adhere to ITIL concepts, including Change Management, when making changes to key production systems.
• Assist with the creation of documentation, system configurations, and Standard Operation Manuals.
• Provide after-hours support for critical systems and collaborate with partners across different time zones.
Desired Experience and Knowledge :
• Experience working with Microsoft Identity technologies, including Active Directory, Windows File Services, and Group Policies.
• Expert knowledge of AD, ADFS, PKI, DNS, DHCP, and related services in a Windows Server landscape.
• Experience with Microsoft Exchange, VMware, and Virtualization technologies.
• Strong understanding of infrastructure, networking fundamentals, and monitoring best practices.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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