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Suite Manager job at Access Bank PLC | Apply Now
Cape Town, South Africa
Full Time
Are you looking for Bank jobs in South Africa 2025 today? then you might be interested in Suite Manager job at Access Bank PLC
About the Organisation
Access Bank PLC is a leading full-service commercial bank operating through a network of more than 600 branches and service outlets across 12 countries. Headquartered in Lagos, Nigeria, the Bank offers a wide range of financial products and services and is known for innovation, excellence, and commitment to building long-lasting customer relationships. Access Bank encourages diversity and supports the inclusion of individuals living with disabilities in its workforce.
Job Title
Suite Manager job at Access Bank PLC
Access Bank PLC
Job Description
The Suite Manager will be responsible for overseeing day-to-day operations of a banking suite, mentoring staff, managing client portfolios, and executing strategic plans to achieve revenue targets. This includes ensuring top-tier client service delivery, risk management, regulatory compliance, and cross-functional collaboration across Retail and Commercial Banking divisions. The Suite Manager will also handle recruitment, training, performance evaluation, and operational reporting.
Duties, Roles and Responsibilities
Client Relationship Management:
Develop and manage relationships with high-value commercial clients.
Oversee seamless client onboarding and feedback-driven service enhancements.
Team Leadership and Development:
Lead, mentor, and conduct performance reviews for suite staff.
Foster a culture of excellence and accountability.
Revenue Growth and Business Development:
Identify cross-selling and up-selling opportunities.
Develop strategies for client acquisition and portfolio expansion.
Operational Excellence:
Ensure efficient suite operations and process optimization.
Monitor key performance indicators.
Compliance and Risk Management:
Enforce regulatory and internal policy compliance.
Implement risk mitigation strategies.
Business Planning and Decision Making:
Provide metrics and reports to support strategic decisions.
Policy and Procedure Management:
Keep policies updated and aligned with banking standards.
Identify areas for process improvement.
People Management:
Manage leave, performance, coaching, and business continuity for direct reports.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Academic Requirements:
Bachelor’s degree in Business, Finance, or a related field.
FAIS RE 1 and FAIS RE 5 certifications.
Postgraduate qualification is an added advantage.
Experience:
5–8 years of experience in commercial or business banking.
Minimum of 3 years in a managerial or supervisory role.
Strong record in client relationship management and revenue generation.
In-depth understanding of banking regulations, products, and risk management.
How to Apply
ONLY ONLINE APPLICATIONS:
Interested candidates are advised that all applications should be submitted online;
To apply please click the “Apply” button below.
