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Full-time
Site Operation Coordinator Job at Africa Global Logistics (AGL)
Africa Global Logistics (AGL)
Job Description
Manage the day-to-day operations of site warehouse activities, ensure compliance with SOPs, accountability of stocks therein, meeting site GM target, liaison with other departments and customer relationship management.
Duties, Roles and Responsibilities
- Forecast and plan dispatch schedules to achieve On-Time-In-Full (OTIF) delivery
- Implement sound operational procedures to optimize the GM
- Prepare periodic reports and submit to management
- Maintain good relations with the Client and address their issues amicably
- Ensure adherence to health and safety procedures
- Coordinate and control the order cycle
- Analyze data to monitor performance, forecast demand and plan improvements
- Hold daily operation review meetings with the team to have full visibility of truck position (loading, offloading, order release status etc.)
- Liaise closely with the client to ensure release of trucks (ECTS)to various routes
- Liaise closely with Finance on collection of outstanding balances
- Proactively check on potential or actual shipment failures and agree on a solution that will achieve customer satisfaction.
- Proactively contact the Client when service issues may affect delivery commitments, understand their needs to recommend an appropriate solution in a timely manner.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://acareerbyagl.talent-soft.com/offre-de-emploi/emploi-site-operation-coordinator-m-f_9580.aspx
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