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Full-time
Senior Specialist – Enterprise Solution Design Job at MTN Uganda
MTN Uganda
Job Description
The Senior Specialist- Enterprise Solutions Design is responsible for the solutions design and performing business Analysis on IT product development projects in line with the agreed business methodology and business architecture guidelines
Reports to: Senior Manager – IT Design & Delivery
Duties, Roles and Responsibilities
- Perform Business Analysis on IT product development projects in line with the agreed business methodology and business architecture guidelines
- Review and understand system functionality applicable to each project
- Input into identifying ways to fine tune systems in line with changing work practices
- Determine, document, and review user requirements for all projects
- Review requirements, determine objectives and risks and issues and update business requirement specifications for the competency centre functional design
- Review technical specifications to ensure user and functional requirements are met
- Identify business improvement and optimization opportunities
- Design and document business solutions (process, system and measurements) that meet current and future user requirements
- Translate the user requirements into functional system requirements in line with the current system functionality and future roadmap, and ensure appropriate documentation thereof
- Define and construct context diagrams which form part of the basis of process mapping
- Provide information into test pack drafting
- Provide information and knowledge as required to resolve problems
- Sort, accumulate and analyze information from external sources to assist with problem solving
- Assist in identifying and assessing market trends, taking local conditions into consideration
- Provide constant status reports and feedback as to business analysis deliverables to internal customers and program manager
- Ensure traceability of requirements from business through to development and implementation
- Identify and prepare relevant information and data for reporting purposes
- Deliver first time right service excellence
- Establish and maintain quality standards that will enhance the customer experience and cost efficiency
- Work consistently according to standard operating procedures
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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