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Full-time
Senior Relationship Officer – Nyahururu Branch Job at Sidian Bank
Sidian Bank
Job Description
The Senior Relationship Officer is responsible for managing client relationships to achieve set sales targets and wallet share at the Nyahururu Branch. The role involves selling and cross-selling the bank's products and services while building long-term profitable customer relationships. The jobholder ensures sustained business growth and profitability within the assigned customer segment.
Duties, Roles and Responsibilities
- Branch strategic input and planning
- Business Growth & Development
- Marketing & Brand Management
- Relationship Management & Customer experience
- Branch Operations
- Personal Leadership & Development
- Risk & Compliance
- Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan that encompasses strategies for performance on branch growth objectives.
- Formulate and implement personal initiatives for assigned and new business portfolio aimed at increasing new business and share of wallet from existing clients.
- Prepares a personal action plan that contributes to the overall branch budget.
- Full responsibility for all product lines and all sales and business development for new and assigned business portfolio.
- Achieve business growth of the Business portfolio (Both Assets and Liabilities) ensuring income, quality and portfolio growth targets are achieved.
- Growth in client recruitme
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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