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Full-time
Senior Relationship Manager; Corporate & Institutional Banking Job at Diamond Trust Bank Uganda
Diamond Trust Bank Uganda
Job Description
To achieve business growth for Corporate & Institutional banking business by prospecting and recruiting new to bank Corporate & Institutional banking customers and providing quality relationship management to ensure customer satisfaction hence achieving customer retention and generation of additional business through cross-sell opportunities.
Duties, Roles and Responsibilities
- Responsible for the growth of the Corporate & Institutional banking business portfolio to ensure set targets for portfolio growth, income and quality are achieved.
- Prospect and recruit new Corporate & Institutional banking customers, understanding their needs and requirements and recommending appropriate products/services.
- Achieve the set monthly and annual Corporate & Institutional banking targets for all the products.
- Develop more Corporate & Institutional banking from the existing clientele, i.e., increase share of wallet by cross selling all banking products to all the existing and potential branch customers.
- Monitor market conditions and trends and constantly give feedback to management for decision making.
- Assist in identifying Corporate & Institutional banking customer needs not met by existing products and services and the implementation of new products and services.
- Grow existing corporate & institutional banking customer relationships and establish new ones for the branch.
- Relationship management of Corporate & Institutional banking customers through regular customer visits to monitor business progress.
- Manage and monitor the corporate & institutional banking asset portfolio to ensure that non-performing loans (NPLs) are kept within the set targets.
- Work with the Branch Managers at the branches to plan and coordinate Corporate Banking business and other sales activities/initiatives.
- Cross-sell all DTB products and services
- Ensure that all documentation and transactions are in line with local and regulatory anti-money laundering and KYC requirements, to comply with KYC.
- Risk Management of existing and new portfolio/ customers to ensure a non-impaired asset and KYC compliant liability book.
- Customer account maintenance including management of inactive and overdrawn · accounts. Proactively manage own learning and development by attaining required learning hours
- Build and maintain teamwork
- Participate in resource planning, setting performance objectives and providing regular feedback.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you believe you meet the requirements as noted above, please forward your application letter, resume and copies of relevant professional / academic certificates to the email address indicated below.
Deadline: 27th March 2026
NB: Only shortlisted candidates will be contacted.
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