Sales Administration Coordinator job at SunCulture | Apply Now

Responsibilities

Incentive Schemes Management

• Verify, track and compile all refer & earn payments due and submit for approval

• Compile, verify and submit for approval all employee and sales agent commissions and/or bonuses

• Track, compile and enforce all Sales Agent commission penalties prior to commission payout

• Compile, verify and submit any promotional prizes and rewards due during sales promotion events

• Lead the optimisation of sales incentives to enhance efficiencies as well as performance outputs 

Agent Support

• Manage Field Sales Agent registration ensuring all requirements are met prior to onboarding and training 

• Take lead in issuing IDs to active Field Sales Agents as well as branding items

• Respond to and coordinate resolution of all Agent matters regarding registration, IDs, sales, leads commissions and branding items

• Act as a key liaison between Agents, Team Leads and the Training Team to streamline onboarding of new Agents

• Analyse and report on the number of active and inactive sales agents on a regular basis alongside Sales Agent performance metrics 

• Take lead in generating proforma and commercial invoices in support of all sales efforts ensuring accurate and timely issuance of invoices

Commercial Performance Tracking

• Analyse and report on performance metrics across field sales, telesales and Business Development, including leads, sales and agent recruitment as well as performance

• Own the compilation of  BvA analysis and reports based on key performance indicators

• Track and analyse budget expenditures against performance metrics 

• Support timely processing of client accounts for refunds alongside any commission clawbacks and maintain organized records of the same

Sales Support

• Support new product pilots and launches and related performance tracking and reporting 

• Ensure all client data is complete and accurately entered in the CRM and ERP systems, as required

• Facilitate the compilation, submission for review and completion of Partnerships performance reports

• Coordinate the allocation and dispatch of demo systems alongside branding and marketing materials in liaison with the Marketing and Operations Teams

• Support Logistics Management and travel arrangements for the commercial team where necessary