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Safeguarding Policy and Compliance

• Lead the design, review, and implementation of safeguarding policies for staff, partners, volunteers, consultants, service providers, and other stakeholders.

• Conduct regular safeguarding risk and compliance assessments and integrate safeguarding measures into bank operations in collaboration with Regional and BRAC International Head Office Safeguarding units.

• Ensure the Bank meets all safeguarding obligations, standards, and regulatory requirements.

Case Management and Survivor Support

• Serve as the primary focal point for reporting safeguarding violations, concerns, and grievances.

• Lead timely and confidential case management, investigation, and closure of safeguarding cases.

• Act as a key resource for survivors, ensuring safety, dignity, confidentiality, and access to survivor-centered support services.

• Manage and maintain an online safeguarding reporting and case management system.

Stakeholder Engagement and Capacity Building

• Identify, map, and regularly update local survivor support services across all regions and operational areas of the Bank.

• Establish and coordinate a network of Safeguarding Champions at all Bank locations to promote compliance and awareness.

• Design and deliver safeguarding training and awareness programs for staff and key stakeholders.

Budgeting and Reporting

• Lead the annual safeguarding budgeting process and monitor expenditure, implementation, and follow-up actions.

• Prepare periodic safeguarding reports for senior management and relevant oversight bodies.

Staff Safety, Wellness, and Employee Support

• Ensure staff safety through monitoring and implementation of Occupational Safety and Health (OSH) standards across all Bank locations.

• Monitor and support staff access to medical insurance and Group Personal Assurance/Group Life Assurance schemes, coordinating with service providers as required.

• Monitor and promote leave utilization to enhance work–life balance across the Bank.

• Design, implement, and monitor physical wellness initiatives, including sports programs, health clubs, and aerobics, in line with approved budgets and policies.

• Design, implement, and oversee mental wellness initiatives, including staff counselling programs, to promote staff well-being, stability, and productivity.

Leadership and Team Management

• Lead, supervise, mentor, and develop officers and interns within the Safeguarding Unit, ensuring high performance and a positive learning environment.