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Job Summary

Job Title:
Remote Sales Officer
Employer:
FINCA Uganda Limited (MDI)
Location:
Kampala
Country:
Uganda
Contract Type:
Remote
Job Category:
Number of Positions:
Deadline:
Tuesday, 30 June 2026

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FINCA Uganda Limited (MDI)

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FINCA Uganda is a financial institution committed to providing inclusive financial services that empower individuals and businesses. The organization focuses on savings, credit services, and financial solutions aimed at improving livelihoods and promoting financial inclusion.

Remote

Deadline: 

30 Jun 2026

Remote Sales Officer Job at FINCA Uganda Limited (MDI)

FINCA Uganda Limited (MDI)

Job Description

The Remote Sales Officer (RSO) is responsible for driving loan disbursements through structured, proactive, phone-based engagement with pre-approved and repeat customers. The role involves managing the full remote sales cycle, from initial outbound contact to loan disbursement or formal closure of the offer.

Duties, Roles and Responsibilities

  • Conducting proactive outbound calls to pre-approved and eligible repeat customers based on centrally provided target lists.
  • Managing the full remote sales cycle from first contact to loan disbursement or closure of the offer.
  • Clearly explaining loan offers, eligibility criteria, pricing, repayment terms, and conditions, ensuring that customers fully understand and make informed decisions.
  • Supporting customers through the remote loan application process and guiding them in the next steps and conducting systematic follow-ups.
  • Conducting loan application check list reviews to confirm completeness of documentation, accuracy and validity of the personal Know Your-Customer (KYC) information.
  • Conducting credit analysis on loan applications based on the financial information of loan applicants.
  • Ensuring that all approved loans are appropriate in respect to the loan structuring terms and conditions.
  • Performing structured follow-ups to maximize conversion and ensure timely disbursement.
  • Ensuring compliance with standardized scripts, policies and regulatory requirements.
  • Maintaining accurate and timely documentation of all customer interactions in the system.
  • Escalating complex cases, exceptions, or complaints to the supervisor when required.
  • Preparing and contributing to reports related to Remote Sales performance and activities.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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  4. Go to the "Jobs" tab

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Remote Sales Officer Job at FINCA Uganda Limited (MDI)

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