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Remote
Remote Sales Officer Job at FINCA Uganda Limited (MDI)
FINCA Uganda Limited (MDI)
Job Description
Duties, Roles and Responsibilities
- Conducting proactive outbound calls to pre-approved and eligible repeat customers based on centrally provided target lists.
- Managing the full remote sales cycle from first contact to loan disbursement or closure of the offer.
- Clearly explaining loan offers, eligibility criteria, pricing, repayment terms, and conditions, ensuring that customers fully understand and make informed decisions.
- Supporting customers through the remote loan application process and guiding them in the next steps and conducting systematic follow-ups.
- Conducting loan application check list reviews to confirm completeness of documentation, accuracy and validity of the personal Know Your-Customer (KYC) information.
- Conducting credit analysis on loan applications based on the financial information of loan applicants.
- Ensuring that all approved loans are appropriate in respect to the loan structuring terms and conditions.
- Performing structured follow-ups to maximize conversion and ensure timely disbursement.
- Ensuring compliance with standardized scripts, policies and regulatory requirements.
- Maintaining accurate and timely documentation of all customer interactions in the system.
- Escalating complex cases, exceptions, or complaints to the supervisor when required.
- Preparing and contributing to reports related to Remote Sales performance and activities.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://finca.zohorecruit.com/jobs/Careers/829786000001394001/Remote-Sales-Officer?source=CareerSite
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