Relationship Officer – Bancassurance Support jo at Tropical Bank Uganda | Apply Now

Provide underwriting and business reporting support by inputting all proposals received from all the branches into the Business Reporting template or system to generate correct periodic reports.

Properly record and track all submitted proposals and received policy documents to ensure service efficiency to the relevant stakeholders.

Ensure proper storage of all the submitted Insurance proposal forms (scanned copies from branches).

Perform all quality assurance duties, i.e., Make calls to clients whose policies have been issued and sent to them directly (confirm receipt of the policies and correctness of what they brought).

Work with the Insurers to ensure timely payment of Insurance premium payments to the Insurers and thus increase Insurance policy persistency and/or retention as per the regulatory guidelines.

Ensure timely delivery of proposal forms to the Insurance company to enable policy issuance within the agreed-upon timelines.

Liaising with the Insurers to ensure timely receipt of commissions and reconciling them with Insurance premiums paid.

Ensure timely and proper reconciliation of Insurance premiums, commissions, and claims GLs/Accounts reconciliations on a daily, weekly, or monthly basis and ensure that they are all balanced.

Ensure all Insurance Policies, Premium and Commissions registers/reports are updated and reviewed periodically.

Manage the claims process for all the Bancassurance Business segments by liaising with Relationship Managers, Customers, and Insurers to enable timely settlement of Insurance claims.

Maintain the standing orders in the system—centralized within the Bancassurance Department—and liaise with branches and customers to ensure the correct Insurance premium is picked in an agreed-upon timely manner.

Prepare timely Bancassurance reports i.e., daily, weekly, monthly activity and performance reports for Bancassurance Business

Ensure proper filing of all Bancassurance documents and correspondences appropriately

Regularly contact customers to ensure correctness of policy terms and premium transactions.

Ensure compliance with all regulatory and internal procedures regarding the Bancassurance business.

Ensure Timely follow-up on renewals to ensure business retention by working with the branch sales teams.

Comply with AML/CFT/CPF policies and procedures, non -compliance of which shall be addressed as per the bank disciplinary processes.

Carry out Presentations to clients on their insurance covers and support business growth

Any other duty as shall be assigned to you from time to time.