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Relationship Manager Home Loans job at Housing Finance Bank | Apply Now
Kampala, Uganda
Full Time
Are you looking for Finance/Management jobs in Uganda 2024 today? then you might be interested in Relationship Manager Home Loans job at Housing Finance Bank
About the Organisation
Housing Finance Bank is a leading financial institution dedicated to providing accessible, innovative, and customer-centric housing finance solutions that empower individuals and businesses to achieve their homeownership and real estate investment goals. With a strong reputation for reliability, transparency, and excellence in mortgage and housing finance, the bank has earned recognition as a trusted partner in the financial sector.
The institution fosters a dynamic and inclusive work culture, offering employees competitive benefits, professional development programs, and a supportive environment that encourages innovation and collaboration. With diverse job opportunities in banking, finance, risk management, customer service, and administration, the bank provides flexible work arrangements that promote efficiency and work-life balance.
Established with a vision to transform the housing finance landscape, the bank has grown through strategic partnerships, financial product diversification, and a customer-first approach, continuously evolving to meet the changing needs of clients. Its innovation-driven business model integrates digital banking, data analytics, and tailored mortgage solutions to enhance accessibility, affordability, and convenience. With an extensive operational reach, Recruitment Housing Finance Bank serves customers across Uganda, offering a wide range of financial products, including home loans, construction financing, savings plans, and investment opportunities.
Rooted in core values of integrity, customer focus, excellence, and sustainability, the bank remains committed to ethical banking practices and long-term financial empowerment. Through Corporate Social Responsibility (CSR), the bank actively supports financial literacy programs, affordable housing initiatives, community development projects, and environmental sustainability efforts. For more information on services, career opportunities, and housing finance solutions.
Housing Finance Bank, is a Commercial Bank and the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance.
Job Title
Relationship Manager Home Loans job at Housing Finance Bank
Housing Finance Bank
Job Description
Job Title: Relationship Manager Home Loans
Organisation: Housing Finance Bank
Duty Station: Kampala, Uganda
Reports to: Manager Home Loans
The Relationship Manager Home Loans is accountable for the growth of the Bank’s Mortgage business through sales, service and retention of a specified portfolio and ensure portfolio quality in line with the Department’s targets and the Bank policies. He/she will offer mortgage customers banking and financial advisory services to achieve sales performance against targets, examine growth opportunities, enable sales improvements & product mix development.
Duties, Roles and Responsibilities
Responsibilities:
Maintain relationships with customers and ensure that services delivered meet client expectations.
Assess credit requests in conjunction with the credit department in line with the banks credit standards, policies, procedures, and practices and recommend action to the credit department and committee.
Initiate and coordinate development of action plans to penetrate new markets.
Perform, promote, and maintain the highest standards of customer service in order to maximize returns from exist from existing relationships.
Develop and implement business growth strategies as necessary to maximize consumer banking profitable sales of all bank products & services. This will include developing direct customer contact and relationships with the segment account holders.
Carry out sales visits to existing & potential top clients, identify sales leads, and report on your home loan portfolio.
Handle customer queries and complaints and resolve them in a timely manner and escalate any unresolved queries in in line with the Customer Service Charter`
Any other duty as maybe assigned by the bank
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education & Training:
A Honors degree in Finance, Commerce, Business Administration, Economics, Statistics, Management or any relevant field.
Possession of a Certified banking qualification or master’s degree in a relevant field would be an added advantage.
Relevant practical training in business growth in the financial services sector
Skills & Experience:
Must have critical thinking, analytical, attention to detail and problem-solving skills.
Good communication skills both verbal & written
A minimum of 3 years’ experience in a Banking or similar environment
Must have a good understanding about consumer banking product features, pricing, benefits, positioning, design, and promotions.
Advanced, computer literacy, numerical skills, and statistical skills.
Interpersonal relationship skills, Assertive, “self-starter” personality that is energetic and a natural net worker.
Team player, ability to work under pressure and in position to exercise excellent judgment.
Business Behaviours:
The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
Ability to build functioning working relationships across organizational and cultural boundaries.
Takes clear accountability and focuses on delivery of broader sales targets.
Ability to demonstrate positive image and role model HFB’s values and leadership behaviors.
Must be a person of impeccable integrity.
How to Apply
All suitably qualified and interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees to:Chief Human Resources Officer,
Housing Finance Bank,
Investment House
Plot 4 Wampewo Avenue, Kololo
Please take note that all applications should be sent by email to Recruitment@housingfinance.co.ug
DO NOT HAND DELIVER YOUR APPLICATION.
Any form of canvassing will lead to automatic disqualification.
To be eligible to apply, you must have held your substantive position for at least two (2) years and have a consistent satisfactory performance with no disciplinary record over the immediate consecutive past one year
Guidelines for submitting Documents
Ensure that all your documents are scanned and submitted in 1 single batch using the following order:
Application letter
Curriculum Vitae (CV)
Academic Documents and Certificates
The maximum document size is 10 MB.
Please indicate the name of the position you are applying for in the subject.
Deadline: 29th November 2024 by 5:00pm
