top of page

Related Jobs

AfriCareers Premium Program
List your job vacancies FREE of charge on AfriCareers and reach top talent across Uganda.
Ultimate Interview Pack with over 50 toughest interview questions
Related Jobs
Data Quality Officer Job at Stanbic Bank Uganda
16 Jan 2026
Stanbic Bank Uganda
Customer Experience Officer Job at SurePay
16 Jan 2026
SurePay
Internal Auditor – IT Job at Pride Bank Limited (PBL)
9 Jan 2026
Pride Bank Limited (PBL)
Manager IT Risk Job at Finance Trust Bank (FTB)
19 Jan 2026
Finance Trust Bank (FTB)
IT Officer – Verification & Reporting Job at World Vision Uganda
12 Jan 2026
World Vision Uganda

Job Summary

Job Title:
Relationship Manager- ICT
Employer:
DFCU Bank
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Information Technology Jobs
Number of Positions:
1
Deadline:
Friday, 9 January 2026

Related Jobs

Stanbic Bank Uganda

Data Quality Officer Job at Stanbic Bank Uganda

16 January 2026
Data Quality Officer Job at Stanbic Bank Uganda
SurePay

Customer Experience Officer Job at SurePay

16 January 2026
Customer Experience Officer Job at SurePay
Pride Bank Limited (PBL)

Internal Auditor – IT Job at Pride Bank Limited (PBL)

9 January 2026
Internal Auditor – IT Job at Pride Bank Limited (PBL)
Finance Trust Bank (FTB)

Manager IT Risk Job at Finance Trust Bank (FTB)

19 January 2026
Manager IT Risk Job at Finance Trust Bank (FTB)
World Vision Uganda

IT Officer – Verification & Reporting Job at World Vision Uganda

12 January 2026
IT Officer – Verification & Reporting Job at World Vision Uganda

DFCU Bank is a leading financial institution in Uganda dedicated to transforming lives and businesses through innovative financial solutions that drive economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, the bank has grown from a development finance institution into a full-fledged commercial bank, with a significant milestone being its acquisition of Crane Bank in 2017. Recognized for its strong financial performance, customer service excellence, and digital banking innovations, dfcu Bank has received multiple industry awards and remains a trusted partner for individuals, SMEs, and corporate clients. The bank fosters a dynamic and inclusive work culture that emphasizes integrity, customer focus, innovation, teamwork, and excellence, offering employees professional growth, career advancement opportunities, and competitive benefits. With a strong presence across Uganda through an extensive network of branches, ATMs, and digital banking services, dfcu Bank continuously invests in technology to enhance accessibility and efficiency. Committed to corporate social responsibility, the bank actively supports financial literacy programs, women empowerment initiatives, environmental sustainability efforts, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, Uganda, dfcu Bank remains a key driver of financial empowerment and economic development in the country.

Full-time

Deadline: 

9 Jan 2026

Relationship Manager- ICT Job at DFCU Bank

DFCU Bank

Job Description

Reporting to the Sector Head- ICT, the role holder will be responsible for managing Corporate relationships specifically with ICT sector clients within the business segments through origination in line with targets and expectations. The Relationship Manager-ICT will be responsible for offering the best customer experience to the assigned clientele to ensure retention and growth of business through deeper understanding of the client’s business and operations to enable the bank to grow its share of wallet by meeting the client’s business needs.

Duties, Roles and Responsibilities

  • Provide superior Relationship management, Customer retention, loyalty, preference & devotion to Corporate relationships.
  • Work with Sector Heads to upskill understanding of market, sales and product understanding.
  • Sell Banks products to Corporate customers including Multinationals, Large Corporates, Development Organizations, Government and other parastatals to enhance growth in customer numbers and achieve overall financial targets.
  • Analyze and compare our product offer, service, pricing and financial performance against competition, and give feedback from market intelligence, to remain relevant and competitive to be the preferred financial provider in the market.
  • Identify new or additional business openings in market research and information gathering.
  • Improve on relationship management through regular visits, timely feedback to clients & continuous anticipation of their needs with the aim to exceed their expectations.
  • Cross selling and retention of borrowing vs. non – borrowing clients in Branches to maintain a clean & updated database.
  • Addressing/resolving corporate customer complaints and providing feedback in a timely manner.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

If you believe you meet the requirements as noted above, please use the link below to apply;

careers.dfcugroup.com

Once there, click on “Career Opportunities” to get started. (We recommend using Google Chrome for the best experience.)

Deadline: Friday 9th January 2026

Only short-listed candidates will be contacted.

Click here to apply

Applications are managed via the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

Relationship Manager- ICT Job at DFCU Bank

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

bottom of page