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Records Officer job at National Social Security Fund (NSSF) | Apply Now
Are you looking for Librarian jobs in Uganda 2025 today? then you might be interested in Records Officer job at National Social Security Fund (NSSF)
About the Organisation
The National Social Security Fund (NSSF) is Uganda’s premier social security provider, committed to ensuring financial security for workers by offering provident fund services that promote long-term savings for retirement, sickness, and other social welfare needs. Established in 1985, NSSF has become a highly respected institution, recognized for its trustworthiness, efficiency, and significant role in the country’s financial ecosystem, with millions of Ugandans relying on its services.
The organization fosters a professional, inclusive, and collaborative work culture, offering its employees opportunities for growth, career development, and work-life balance in an environment that values integrity, innovation, and social responsibility. With a business model based on collecting contributions from employees and employers, NSSF provides a wide range of services including pension plans, medical benefits, and a variety of welfare programs, all underpinned by cutting-edge technology and strong financial management practices.
The Fund operates on a national scale, with its reach expanding to various regions across Uganda, positively impacting the lives of workers, their families, and communities. Core values such as transparency, accountability, professionalism, and service excellence guide NSSF’s operations, while its corporate social responsibility initiatives focus on promoting financial literacy, supporting education, and advancing economic empowerment programs. For more information, visit www.nssfug.org.
Full Time
Job Title
Records Officer job at National Social Security Fund (NSSF)
National Social Security Fund (NSSF)
Job Description
Job Title: Records Officer (Fresher Jobs)
Organisation: National Social Security Fund (NSSF)
Duty Station: Kampala, Uganda
Reports to: Records Supervisor
Job Summary:
Support the Team Leaders in the implementation of effective Records Management activities. To ensure the safe handling, storage, retrieval, use and disposal of the Fund’s physical and electronic records.
Duties, Roles and Responsibilities
Duties and Responsibilities include:
Liaise with the various sources that generate records, both internal and external to the Fund, to ensure timely delivery and submission of records for scanning into the system.
Participate in the development and tracking of the record section’s strategic plans and ensure that they are aligned with the departmental strategy.
Collaborate with different teams and stakeholders within and outside the fund
Monitor document/files movement, dispatch outgoing mail and receive incoming mail.
Respond to records queries from clients, departments and branches.
Operate, care for and keep safe office equipment like scanners, copiers, binding machines, bulk filing cabinets, etc.
Operate the NSSF official mailbox 7140 Kampala and process of mail and parcels received through it.
Receive records and acknowledge receipt of records from the record users by making a reconciliation between the details on the transfer list and actual records.
Retrieve documents requested by users in the organisation to facilitate decision-making.
Issue out records and make entries in the borrowers’ register, and issue them to the respective borrowers.
Prepare, scan and index records into the ADA software system.
Submit progress performance reports on assigned activities
Review own performance and seek feedback to improve performance.
Qualifications, Education and Competencies
A Bachelor`s degree in Library and Information Science, Records and Archives Management, Information Studies or a related Degree.
Work Experience:
2 years of working experience in records and information management in a reputable organisation.
Key Competences:
Commitment & Integrity
Proactivity & Innovation
Getting Work Done
Relationship Building
Communicating and Influencing
Resilience & Resourcefulness
Thinking and Problem Analysis
Analytics (Basic)
IT Skills (Intermediate)
Electronic Records Management (Basic)
Record Legislative environment (Basic)
Administrative skills (Intermediate)
Records management (Intermediate)
How to Apply
Interested individuals should click https://nssfuganda.jotform.com/252254575332860 to fill the application form and also attach copies of their application letter, curriculum vitae and academic qualifications addressed to the Chief of People and Culture by Thursday, September 4, 2025
Please note that canvassing or lobbying will lead to automatic disqualification of the candidate, and that providing minimal information or not attaching the required documentation may lead to the disposition of your candidature due to insufficient information provided.

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