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Full-time
Reconciliation and Settlement Analyst Job at PalmPay
PalmPay
Job Description
The ideal role holder will be responsible for resolving all issues arising from electronic transactions and performing automated back-office processing such as dispute processing, settlement, reconciliation, funding and reporting, engage aggregators and business partners on improved service delivery.
Duties, Roles and Responsibilities
- Develop and execute processes, standards, guidelines, and service-level agreements for partnering organizations.
- Reconcile and confirm settlement for disbursement and collections
- Daily funding and monitoring of balances and liquidity management
- Conduct bank reconciliation and follow up with partners for all reconciliation issues
- Attend to customer and merchant complaints and ensure prompt resolution.
- Liaise and follow up with banks and aggregators on settlement discrepancies.
- Liaising with partner companies on Settlement issues
- Reconciliation of transactions routed through various payment platforms including mobile money and banks.
- Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
- Daily reconciliation of debits that arise from the reversal process and escalation to partner channels and banks where discrepancies arise
- Ensures timely daily reconciliation of all transactions.
- Ensure daily validation of transaction posting on the system.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://palmpaylimited.applytojob.com/apply/nsoA69USxj/Reconciliation-And-Settlement-Analyst
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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