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Job Summary

Job Title:
Receptionist
Employer:
African Initiatives for Relief and Development (AIRD)
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Administrative jobs
Number of Positions:
1
Deadline:
Tuesday, 10 June 2025

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About the Organisation

Receptionist job at African Initiatives for Relief and Development (AIRD) | Apply Now

Kampala, Uganda

African Initiatives for Relief and Development (AIRD) is a leading humanitarian organization dedicated to providing relief and sustainable development solutions to displaced and vulnerable populations across Africa. Established in 2006, AIRD has gained recognition for its effective delivery of humanitarian aid, including providing shelter, education, healthcare, and livelihood support to refugees and internally displaced persons (IDPs).

The organization fosters a work culture that emphasizes compassion, teamwork, and innovation, offering employees the opportunity to work in a diverse and dynamic environment where they can make a significant impact on the lives of those in need. AIRD provides job opportunities across various sectors, including program management, logistics, health, and community development, with flexible work arrangements designed to support employee well-being.

Over the years, AIRD has expanded its operations to several African countries, adapting its programs to meet the evolving needs of displaced communities. Its business model is centered around partnerships with international organizations, governments, and local agencies, ensuring the delivery of effective, cost-efficient, and sustainable solutions.

With a core focus on core values such as integrity, inclusivity, and empowerment, AIRD continues to lead efforts in providing long-term solutions for those affected by conflict and displacement. The organization’s corporate social responsibility initiatives focus on promoting community resilience, economic self-sufficiency, and environmental sustainability. For more information, visit www.airduganda.org.

Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Receptionist job at African Initiatives for Relief and Development (AIRD)

Full Time

Deadline: 

10 Jun 2025

Job Title

Receptionist job at African Initiatives for Relief and Development (AIRD)

African Initiatives for Relief and Development (AIRD)

Job Description

Job Title: Receptionist (Fresher NGO Jobs)

Organisation: African Initiatives for Relief and Development (AIRD)

Duty Station: Kampala, Uganda


The Receptionist will manage AIRD Head Office front desk and perform a variety of administrative and clerical tasks. The Receptionist will be the first point of contact for the organisation.

This position requires solid communication skills both in person and over the phone, with the ability to be resourceful and proactive when issues arise. Ultimately, the Receptionist’s role is to offer administrative support across the organization and ensure the smooth running of the daily operations of the office

How to Apply

Duties, Roles and Responsibilities

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Deadline: 10th June 2025

Act as the first point of contact for the Office

  • Provide a warm and professional welcome to all visitors, ensuring they feel comfortable and direct them to the appropriate person, office or area

  • Answer, screen and forward incoming telephone calls professionally and promptly

  • Respond to general enquiries about the organization via phone, email or in-person

  • Ensure the reception area is tidy, presentable with necessary supplies and open to visitors during official working hours

  • Maintain visitors log and security at the front desk by monitoring visitors’ activities


General Clerical and Administrative tasks

  • Perform basic administrative tasks such as filing, photocopying, scanning, and organizing documents

  • Coordinate meeting room bookings and prepare meeting spaces

  • Schedule and confirm appointments

  • Receive, sort and distribute incoming mail, packages and deliveries

  • Prepare and send outgoing mail and courier packages

  • Assist with the onboarding of new employees by providing access cards and front-desk orientation

  • Maintain an updated list of staff contacts with correct/current telephone numbers.

  • Coordinate repairs and maintenance of office equipment; and follow up on service schedules for office equipment.

  • Support the procurement process by preparing documents including comparative analysis, Local Purchase Orders (LPO) and GRN for items received ensuring that invoices are submitted to finance for timely payment.

  • Manage the stores by ensuring items are well arranged and properly stored, update stock cards and issue items based on approved stores requisition.

  • Quarterly update the assets register ensuring that all assets are labelled and reconciled with physical inventory

  • Support the management of petty cash and tracking of expenses and reporting

Perform other duties that may be assigned.

Receptionist job at African Initiatives for Relief and Development (AIRD)

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Excellent verbal and written communication skills

  • Strong interpersonal skills and customer service skills

  • Proficient in Microsoft office suite

  • Multitasking and time management skills with ability to prioritize tasks

  • Problem-solving and critical thinking

  • Solid organizational skills

  • Professional attitude and appearance


Education and Experience

  • Minimum qualification of a Degree in Business Administration, Secretarial Studies, Office Administration or equivalent field

  • A minimum of 2 years’ working experience as Receptionist or Front Office Representative preferred

  • Basic understanding of administrative and clerical procedures and systems

  • Experience handling office security protocol

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